Cipriani Dolci

Kyle H. 

on Citysearch

13 years ago

Stay clear - appalling experience - I came here for drinks with work colleagues, I must say that the experience was a complete nightmare. The staff at this location are appalling, they’re rude & have bad attitudes. I would rather spend my money at a different bar with staff who are friendly. I must say I was really disappointed & expected more from the Cipriani. I would suggest that the human resources of this organization should do a better job at hiring the right people who want to work in the service industry. I urge you ... read more

mr_meursault 

on Citysearch

19 years ago

Avoid this place – Cipriani Docli was not good, even for a train station cafe. We came here for lunch. We were asked to wait for a table, and then forgotten about. We had to come back and insist that we were seated. The service was completely inadequate. I asked for water with no ice, they put ice in it. The tea was brought to the wrong person. The waitress decided that we wanted to share the entrees, when we did not. There were many other small infractions, which amounted to an annoyance. The staff was downright incompetent... read more

legaleaglenyc 

on Citysearch

19 years ago

Excellent Service – I'm surprised by the negative reviews of this venue. I held a corporate cocktail party at this venue last night and we had excellent service. Cipriani did a fantastic job of accommodating a 40 person group on 2 hours notice. The food was great as well. The manager, Fabio and waitstaff couldn't have been more attentive if they tried. 

nefir 

on Citysearch

19 years ago

Terrible service, nonexistant portions, exorbant prices, and inadequate amenities – I went to have dinner here with my fiance several days ago, and even before we entered, we encountered their now-familiar lack of service - there was no hostess present, and we had to seat ourselves. Furthermore, when we finally ordered our food, it took a good 40 minutes before we finally got to eat. In the meantime, we had to subside on the bread - which they did not bring until we actually placed our orders. When the food arrived, the exci... read more

helenleesf 

on Citysearch

20 years ago

Worst Service Ever, Medicore Food, Not Worth Price – The service is horrific. The staff, including the manager (except the hostess) were rude, unfriendly and grumpy. The food arrived not hot. It was more the attitude and the unpleasantness of the staff. Finally, we ordered tea which was bought out in a teapot w/o a lid. We asked that they not charge us for the tea since we wanted hot tea and not cold tea. When our bill came they charged us and the manager retorted back by saying well did you drink it and how much of it did y... read more

gbgo 

on Citysearch

21 years ago

Great spot – We just had coffe and dessert, which were nice. We enjoyed the view of the Grand Central from above along with the atmosphere. The service was also nice. We'd definitely go back as well as recommend to friends. 

Contributor 

on Citysearch

22 years ago

This architecturally blessed Italian spot coaxes results from a straightforward formula. – The Scene More of a high-end eat-and-run scene than a dining destination, Cipriani Dolci draws a well-heeled clientele that doesn't mind the restaurant's exorbitant prices. A glass-enclosed train track runs through the floor of the bar area--the only funky touch to an otherwise staid setting of marble and dark wood furniture. Grand Central Terminal's architectural splendor looms overhead. The Food Straightforward Northern Italian fare ... read more

neeners119 

on Citysearch

22 years ago

Pasta or Polenta? – I ordered gnocchi and it was SO overcooked that I couldn't even pick one up with my fork without it falling apart. And they claim to be an italian place? The bruschetta was soggy and the panna cotte tasted like aluminum. 

nyc411 

on Citysearch

22 years ago

Small portions, high prices – Was not impressed by this place at all. Even though it is in Grand Central it goes down hill from there. Went with a group of six and none of us will return... You are better off staying at the bar. Want good italian try Grifone or Pescatore...