Cinco Mechanical

Karyn J. 

on Citysearch

6 years ago

Hugo was GREAT! My A/C was not cooling my upstairs, so my home warranty company set up Cinco Mechanical to come to my house. Hugo called and kept me informed when he was to arrive and arrived on time. Within 10 minutes, he was able to identify the issue, replaced to broken part and my house was cooling again. He was very professional and polite. Very good experience! Thank you! 

Cindy A. 

on Citysearch

10 years ago

We had a time window of 9-11 and they were here by 9:30 am. Which is impressive considering when we have repair time windows they always come at the very end. It did not take long for them to find the problem, show the bad part to me and replacement of the part. They did a great job in a timely manner and were very nice. 

Fernando S. 

on Citysearch

11 years ago

Hi, Mixed experience with Cinco Mech for me. Initially it was sent by First American and they did the job. Next day there was a leak stain all over the hallway which wasn't before. Cinco returned to my house on the next day but told my wife that the AC wasn't balanced correctly and that the insurance wouldn't cover for anything. Had to file a claim and finally Franck called and said Cinco would take care of everything, and they did!. I guess service level depends on who from Cinco takes the call... Franck you are great to de... read more

Alexander v. 

on Citysearch

12 years ago

Highly recommended. I'm not sure why all of the other reviews are so bad. Cinco Mechanical has serviced our heaters and AC units on multiple occasions through our home warranty. They generally are fair and get things fixed properly fast. If you think they should give you a new AC / Heater instead of performing $100 in repairs then you really don't understand how warranties work. Modern central air units and heaters are made up of multiple components... any of which can be replaced to make the unit function at 100%. Paying a ... read more

JLBJ 

on Citysearch

14 years ago

What a Waste!! – Here's another horrible review for this shady company. Cinco Mechanical was sent out to my home to look at my a/c by my home warranty company, Old Republic. The guy who called to set up the appointment was VERY nice and worked with me to arrange a time that worked for me. I had read the horrible reviews, but thought that things might have changed since this guy was so nice! Boy was I wrong!! The a/c tech showed up before the scheduled appointment to where only the babysitter was at the house because I hadn't... read more

gordtaylor 

on Citysearch

16 years ago

Cinco Mechanical is Dishonest – Cinco Mechanical came out to our house to service our AC on behalf of American Home Warranty. The only problem was a worn out blower motor. The tech incorrectly diagnosed the problem to be with our electrical connection and told us we had to pay for an electrician to come out and test it. We paid $75.00 for a certified electrician to come out and he verified that all was set up to code and that there was nothing wrong with the electrical. After that, American Home Warranty faxed him to come ba... read more

hlx0413 

on Citysearch

16 years ago

Avoid Avoid Avoid – This company was sent by my home warranty company in order to fix my broken A/C. What a riot. The technician told me that it was going to cost 2500 to fix what needed to be fixed and my warranty was not going to cover it. By this time i was floored and called for a second opinion. The second technician that came out, looked at my A/C and told me straight out that i was being ripped. Everything the guy from Cinco said was utterly untrue and was going to charge me 700 to fix it. Stay away people!!!!! 

nomembername12 

on Citysearch

17 years ago

Run for your life! – Boy I wish I had read about Cinco earlier! I also had them assigned to me by First American Warranty. Had I known the trouble I was going to have, I would have just called my own repair person. They took 10 days to repair my unit. Between no parts, wrong parts, trial testimony in personal injusry case (repair man) and fishing trip (repairman)...10 days of no A/C! Finally fixed...broke another part while fixing item to be repaired. As a FAVOR to me, was going to fix that for FREE and waive $65 deductible ... read more

roneyc 

on Citysearch

17 years ago

AVOID LIKE THE PLAGUE!!! – My experience is almost identical to those listed below. They took almost a week to come out to service our units. We provided them with list of concerns from the buyer's inspection. The technician stayed a total of 15 minutes, 10 minutes of that in his running truck writing out his report. He said that First American would be in contact with us about their decision. ALL 3 OF OUR UNITS WERE RUNNING! Well that was 4 weeks ago. Cinco will not provide a receipt, report, or return phone calls. First Am... read more