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Cigna

1.3

About this business

Location details

206 Knob Rd, Greeneville, TN, 37745, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.34 reviews
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Audybug's profile image
Audybug 
on Google
3 years ago

It's the pandemic and Ive lost my job. I'm on a feeding tube and have an aortic dissection that can rupture at any moment. I am just a few months behind. Cigna says my plan is still active but everything is on hold. They wont cover dr visits, my formula, or supplies....making everything out of pocket. You really take care of your customers during a pandemic Cigna. 

Audy C's profile image
Audy C 
on Google
4 years ago

It's the pandemic and Ive lost my job. I'm on a feeding tube and have an aortic dissection that can rupture at any moment. I am just a few months behind. Cigna says my plan is still active but everything is on hold. They wont cover dr visits, my formula, or supplies....making everything out of pocket. You really take care of your customers during a pandemic Cigna. 

Autumn C's profile image
Autumn C 
on Google
4 years ago

It's the pandemic and Ive lost my job. I'm on a feeding tube and have an aortic dissection that can rupture at any moment. I am just a few months behind. Cigna says my plan is still active but everything is on hold. They wont cover dr visits, my formula, or supplies....making everything out of pocket. You really take care of your customers during a pandemic Cigna. 

Julie McDowell's profile image
Julie McDowell 
on Google
6 years ago

The original csr you get when you call are grwat, attentive and speak clearly. Once you get transferred that service changes. They are not very knowledgeable of who you need to speak to about an issue. I got transferred 8 times during a 45 minute call and when I finally thought I was getting to the right Dept, you get put on hold to messages that say "experiencing longer than normal wait times, please continue to hold", which now takes my call to an hr and still didn't get an answer. Customer service after the fact is terrib... read more

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Frequently asked questions about Cigna

How is Cigna rated?

Cigna has a 1.3 star rating with 4 reviews. 

When is Cigna open?

Cigna is closed now. It will open on Monday at 9:00 a.m. 

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