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5011 Clayton Rd, Concord, CA, 94521, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
CID Management is a Bay Area gem. We are so lucky to have found Toni, Lindsay, and their team. They are smart, responsive, savvy, and also very personable and fun to work with. They are also REALLY good at their job and very helpful. As the president of my HOA in Pleasant Hill, we have had bad experiences with HOA management companies in the past. Other management companies we have dealt with are super-corporate, hard to get on the phone, and don’t deliver on the services promised in the contract. Many of CIDs negative revie... read more
So rude and unperfessional! Illegally towed my car. The signs are not up to code. They never gave me 96 hrs noticed. But regardless, i know i had my permit up. The tow yard told me my car was opened when they got there. Only other person near my car prior to getting towed was lindsey..When I got my car, my permit was on the driver side as if someone tossed it there. I'm starting to think that's what happened and I will be reviewing footage as soon as my neighbor is home. These are the worst ppl on earth . They do what they w... read more
I'd love to learn more about the training on customer service, professional verbiage training, and customer experience training Toni Guttry implements for her property managers, including both verbal and written communication. After four years of being a homeowner, I am convinced Nichole needs additional coaching on speaking professionally and with customer empathy.
This place could literally be managed by earthworms and be more successful. Toni and Linsey are beyond disrespectful and rude. They are not equipped to manage anything let alone someone's property. Not sure how the stumbled into this business because they have no idea what they are doing. UPDATE: To add insult to injury Toni called me regarding this review many months later. In attempt to influence or coerce me into altering my review. It is my right as a resident and a consumer to share my honest experiences. The harassment... read more
This place could literally be managed by earthworms and be more successful. Toni and Linsey are beyond disrespectful and rude. They are not equipped to manage anything let alone someone's property. Not sure how the stumbled into this business because they have no idea what they are doing. UPDATE: To add insult to injury Toni called me regarding this review many months later. In attempt to influence or coerce me into altering my review. It is my right as a resident and a consumer to share my honest experiences. The harassment... read more
Cid Management has a 1.9 star rating with 26 reviews.
Cid Management is closed now. It will open at 9:00 a.m.
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