Cid Management

Alternative Is 

on Google

a month ago

I came to complain about Lindsay and I was sad to see that she's been so mean to many other clients. She gets mad over the simplest things and seems to want us to do everything her way or she becomes incredibly hostile. She doesn't seem to have strong enough reading comprehension skills, as we provided her with important information from the beginning and she still got angry because she "didn't know" about things. Not only does she act like a spoiled brat by insisting that things are done her way (and whining/insulting if th... read more

Zach Seal 

on Google

4 months ago

CID Management is a Bay Area gem. We are so lucky to have found Toni, Lindsay, and their team. They are smart, responsive, savvy, and also very personable and fun to work with. They are also REALLY good at their job and very helpful. As the president of my HOA in Pleasant Hill, we have had bad experiences with HOA management companies in the past. Other management companies we have dealt with are super-corporate, hard to get on the phone, and don’t deliver on the services promised in the contract. Many of CIDs negative revie... read more

Diane Sanchez 

on Google

5 months ago

So rude and unperfessional! Illegally towed my car. The signs are not up to code. They never gave me 96 hrs noticed. But regardless, i know i had my permit up. The tow yard told me my car was opened when they got there. Only other person near my car prior to getting towed was lindsey..When I got my car, my permit was on the driver side as if someone tossed it there. I'm starting to think that's what happened and I will be reviewing footage as soon as my neighbor is home. These are the worst ppl on earth . They do what they w... read more

Christian Dean 

on Google

7 months ago

I'd love to learn more about the training on customer service, professional verbiage training, and customer experience training Toni Guttry implements for her property managers, including both verbal and written communication. After four years of being a homeowner, I am convinced Nichole needs additional coaching on speaking professionally and with customer empathy. 

Jay WhyBe 

on Google

a year ago

This place could literally be managed by earthworms and be more successful. Toni and Linsey are beyond disrespectful and rude. They are not equipped to manage anything let alone someone's property. Not sure how the stumbled into this business because they have no idea what they are doing. UPDATE: To add insult to injury Toni called me regarding this review many months later. In attempt to influence or coerce me into altering my review. It is my right as a resident and a consumer to share my honest experiences. The harassment... read more