This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
CIBC Branch with ATM
- Finance
- Victoria, BC
About this business
Location details
1644 Hillside Ave Unit 29, Victoria, BC, V8T 2C5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If it were not for a couple of friendly professional and helpful frontline customer service reps, I would not use this branch. The management is condescending, impatient and appear to want to be of as little help as possible. The attitude is very apparent. Maybe my bank account doesn't have enough 000000's. Not impressed the few times I have required assistance beyond the frontline staff.
Last week, I made a bank draft with a teller named Priya. I was quite skeptical at first about how it worked and whether Priya would be able to help me, since Sally is usually my go-to teller. However, it turned out to be an amazing experience. Priya was incredibly helpful and explained everything to me with great patience and clarity. I truly appreciate her professionalism and kindness—definitely a 10/10 experience!
Very disappointing experience at the Hillside Mall CIBC branch. I went in to deposit a CIBC bank draft, but the teller refused to process it and lied to me, saying I had to go to the issuing branch (Mayfair Mall). I was told it would take her too much time to handle it and that it would only take me a few minutes to drive there. I made the extra trip, only to be told by the Mayfair branch manager that this was incorrect and that any CIBC branch could have handled it. Hillside used to be my go-to branch, but the service and c... read more
I had a great experience at the bank thanks to Priya. She was incredibly helpful, patient, and kind throughout the entire process. She took the time to clearly explain everything and made sure all my questions were answered without ever making me feel rushed. It’s rare to come across such genuine and attentive customer service—Priya truly made a difference. Thank you for the excellent support!
Working with Mohit has been a great experience. He really understands my goals and makes everything easy to follow. I highly recommend him to anyone looking for trustworthy financial support.
Frequently asked questions about CIBC Branch with ATM
How is CIBC Branch with ATM rated?
CIBC Branch with ATM has a 2.7 star rating with 67 reviews.
When is CIBC Branch with ATM open?
CIBC Branch with ATM is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com