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385 Frederick St, Kitchener, ON, N2H 2P2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst banking experience ever. On top of this, they do not update their website for random closing days. Walked 30mins to discover that the CIBC branch on Fredrick St is closed and all they did was to stick a paper on the door. Customer service sucks, takes forever to reach through the phone
I would like to share my recent experience at the CIBC branch in Frederick Mall. I want to express my sincere appreciation for the General Manager, Amy. She was absolutely outstanding. I have visited several branches in the past, but Amy stands out as the most professional, patient, helpful, and courteous bank manager I’ve encountered. Her dedication and customer service truly made a positive impression. I had a very good experience with Pankaj as well! He was very helpful and supportive!
It started off good and went down south in a hurry ! Trying to open a Estate Account and it's still on going a Month Later. Amy Lanfranconi was a big disappointment after her 1 week holiday. I'm not going back to Frederick Mall now to shop. Ended up spending time talking to my Lawyer which resulted in more money being spent. Lawyer charges 350.00 Hour.
I had a very good experience with Pankaj! He was very helpful and supportive!
It started off good and went down south in a hurry ! Trying to open a Estate Account and it's still on going a Month Later.
CIBC Branch (Cash at ATM only) has a 2.5 star rating with 39 reviews.
CIBC Branch (Cash at ATM only) is open now. It will close at 6:00 p.m.
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