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7730 Stream Walk Ln, Sudley, VA, 20109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We visited this location tonight. Ordered pizza and wings. A few minutes after finishing playing the 3 45 minute play passes we purchased, our buzzer saying our food was ready to be picked up had still not gone off. I waited 10 minutes in line to find out what the hold up was. Only to be told we had already picked up our food. I verified that you had to bring your buzzer and turn it in to get your food, yet I was still holding it in my hand as they continued arguing that I had already picked up the food. Then the terrible ma... read more
Business response:
Heather, we're sorry to hear that your visit did not live up to expectations. We'll share your feedback with our team and it would be awesome if you'd give us another chance. If you want to share more info with us, you can reach us at: http://bit.ly/2iZjLaT. - Chuck E. Cheese
Awesome job on COVID-19 measurements
Business response:
That's what we like to hear, George! The safety and well-being of our customers is our chief concern during these difficult times. We really appreciate your great feedback and hope to see you again soon! - Chuck E. Cheese
with covid this year there not much people in there so yes you have to wear a mask but you have the whole place pretty much to yourself
Business response:
Thank you for the kind words, June. Your safety and well-being is our top priority and it's great to hear that you had a great experience at our Manchester location. We hope to see you again soon! - Chuck E. Cheese
You earn prizes!!!!!! Play Games!!!!!!!!
Business response:
Thanks for the feedback, Andrew! Fun times always comes with great games, and excellent prizes. There's always room for the whole family to enjoy our games. We hope to catch you again soon! - Chuck E. Cheese
they are now out of business
M parece un lugar muy bueno y seguro para mis hijos. Aparte toman todas precauciones d salud y en la entrega d comida son muy rápidos 👍🏻👍🏻👍🏻👍🏻👍🏻
Kind of pricey but very clean.
Business response:
We're sorry to hear that, Debbie. We're always thinking up new deals and promotions so be on the lookout! If you don’t mind, please share this and any additional details of your experience by filling out the form at http://bit.ly/2iZjLaT. - Chuck E. Cheese
Fun and good eating. It's were a child can have fun.
Business response:
Thanks for the feedback, Taiesha! It's good to hear you enjoyed your visit at our Hattiesburg location. Come by next time you're hungry or in the mood for some cool games! - Chuck E. Cheese
Did not clean any game machines the entire 1.5hrs we were there. Called the store and they said they clean every 30 min to an hour.
Business response:
Thank you for letting us know about this, Christine. You're right, a clean environment and quality customer service should always be part of your experience. We're checking in with our team and making sure we are up to the highest standards. If you'd like to share any other details with our Guest Relations team, click this link: http://bit.ly/2iZjLaT. - Chuck E. Cheese
Chuck E Cheeses has a 4.2 star rating with 1,236 reviews.
Chuck E Cheeses is closed now. It will open at 9:00 a.m.
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