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Chuck E Cheeses

4.2

About this business

Location details

7730 Stream Walk Ln, Sudley, VA, 20109, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,236 reviews
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Heather Felice's profile image
Heather Felice 
5 years ago

We visited this location tonight. Ordered pizza and wings. A few minutes after finishing playing the 3 45 minute play passes we purchased, our buzzer saying our food was ready to be picked up had still not gone off. I waited 10 minutes in line to find out what the hold up was. Only to be told we had already picked up our food. I verified that you had to bring your buzzer and turn it in to get your food, yet I was still holding it in my hand as they continued arguing that I had already picked up the food. Then the terrible ma... read more

Business response:

Heather, we're sorry to hear that your visit did not live up to expectations. We'll share your feedback with our team and it would be awesome if you'd give us another chance. If you want to share more info with us, you can reach us at: http://bit.ly/2iZjLaT. - Chuck E. Cheese 

George Chavez's profile image
George Chavez 
recommend  Recommended
5 years ago

Awesome job on COVID-19 measurements 

Business response:

That's what we like to hear, George! The safety and well-being of our customers is our chief concern during these difficult times. We really appreciate your great feedback and hope to see you again soon! - Chuck E. Cheese 

June Filella's profile image
June Filella 
recommend  Recommended
5 years ago

with covid this year there not much people in there so yes you have to wear a mask but you have the whole place pretty much to yourself 

Business response:

Thank you for the kind words, June. Your safety and well-being is our top priority and it's great to hear that you had a great experience at our Manchester location. We hope to see you again soon! - Chuck E. Cheese 

Andrew Baker's profile image
Andrew Baker 
recommend  Recommended
5 years ago

You earn prizes!!!!!! Play Games!!!!!!!! 

Business response:

Thanks for the feedback, Andrew! Fun times always comes with great games, and excellent prizes. There's always room for the whole family to enjoy our games. We hope to catch you again soon! - Chuck E. Cheese 

Justin Lazerwolfe Hansen's profile image
Justin Lazerwolfe Hansen 
5 years ago

they are now out of business 

Lidia López's profile image
Lidia López 
recommend  Recommended
5 years ago

M parece un lugar muy bueno y seguro para mis hijos. Aparte toman todas precauciones d salud y en la entrega d comida son muy rápidos 👍🏻👍🏻👍🏻👍🏻👍🏻 

Debbie Huffman's profile image
Debbie Huffman 
recommend  Recommended
5 years ago

Kind of pricey but very clean. 

Business response:

We're sorry to hear that, Debbie. We're always thinking up new deals and promotions so be on the lookout! If you don’t mind, please share this and any additional details of your experience by filling out the form at http://bit.ly/2iZjLaT. - Chuck E. Cheese 

Taiesha Owens Falconer's profile image
Taiesha Owens Falconer 
recommend  Recommended
5 years ago

Fun and good eating. It's were a child can have fun. 

Business response:

Thanks for the feedback, Taiesha! It's good to hear you enjoyed your visit at our Hattiesburg location. Come by next time you're hungry or in the mood for some cool games! - Chuck E. Cheese 

Christine Nichols's profile image
Christine Nichols 
5 years ago

Did not clean any game machines the entire 1.5hrs we were there. Called the store and they said they clean every 30 min to an hour. 

Business response:

Thank you for letting us know about this, Christine. You're right, a clean environment and quality customer service should always be part of your experience. We're checking in with our team and making sure we are up to the highest standards. If you'd like to share any other details with our Guest Relations team, click this link: http://bit.ly/2iZjLaT. - Chuck E. Cheese 

Frequently asked questions about Chuck E Cheeses

How is Chuck E Cheeses rated?

Chuck E Cheeses has a 4.2 star rating with 1,236 reviews. 

When is Chuck E Cheeses open?

Chuck E Cheeses is closed now. It will open at 9:00 a.m. 

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