Christiana Counseling

kateventure 

on Yellow Pages

13 years ago

The billing staff has no idea what they're doing and refuse to be helpful in any way. When they were contacted by my insurance company, they did not fill out a questionnaire correctly so I was billed for services that were covered by my insurance company. My insurance company sent me multiple copies of the questionnaire to bring to them so that they could correctly fill it out but the office staff refused to listen to what I was saying and kept insisting that it was my fault. I was contacted by a collection agency and I ende... read more

hobbyhorse 

on Yellow Pages

14 years ago

I have been a client of Christian Counseling for years for both myself and my children. I have never had anything but very professional, caring experiences with them. I have recommended them to many who have also had great experiences. I think it is important to remember that they are a business and need to pay their bills also. To expect clients to act responsibly is reasonable. I would highly recommend to anyone in need of their services. 

Tom D. 

on Yellow Pages

14 years ago

I recently was called about updated information back in March. They had told me to fax them or stop by with my new insurance card. *There was no mentioned of any bill due* at that time. I have a pre-paid Debit account from my employer, so had I known, I would have been more then happy to, as always, take responsibility for services rendered. I had told them I would try to make it in or fax it to them, since I have been very busy with a new job. They agreed this could be updated at my next appointment. On my next appointment,... read more

lmgilman 

on Yellow Pages

17 years ago

It is my belief that Christiana Counseling runs a shady business. They apparently think it is ok to bill someone without actually billing them but rather send them to a collection agency for services never rendered due to a canceled appointment. Be very wary if you are seeking services from this agency.