This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Christiana Care Visiting Nurse Association
- Home Health Care
- New Castle, DE
About this business
Location details
1 Reads Way, Ste 100, New Castle, DE, 19720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
2 weeks ago my nurse didn’t have the supplies to do my blood work when they came. Said someone would contact me, they never did and never took my blood work, the next week she came and took the blood work, couple hours later I get a call saying someone at the lab dropped my tube of blood. I’ve called Rita the regional manager a few times. Left messages and still have never got a call back. I’ll call the “733-1340” number and no one picks up you have to leave a message and guess what no one calls back, my Dr told the nurse sh... read more
Disappointed, I had Spinal fusion and was assigned Ms. Alyssa VanStan as my therapist. First vist we went over the christianacare home care booklet. Ms VanStan wrote my next 2 visits in the calendar Monday 8 am Thursday 2:30. When Thursday came, I received a call from Ms. VanStan, stating, " could she come earlier that morning, because she did not have me on her schedule for that day. " Confusing if you didn't have me on the schedule which we both clearly know you did, why would you call to ask to come earlier. Ms. VanStan ... read more
Very poorly managed with inexperienced aides. ALWAYS short on staff. No communication the day before if your regular aide is out and whether you have a replacement. It’s usually a wait and see if someone shows up. I have had issues with 5 aides prior to the one I have now. There is only 1 other aide who I have come across who has experience. I have one hour and 75% of that time is spent explaining how to do things.
A 1-star rating is "generous" for the inconsistent scheduling of nurse visits. Where do I begin?? This is the most fragmented and disaapointing patient care experience I have witnessed. The right hand doesn't know what the left hand is doing. Last minute changes in visits is perplexing. With the exception of nurse, Josephine, the rest of the nursing team leaves alot to be desired. W/ home health aide: bathing a home patient at 3-4 p.m. w/ a last minute call due to staffing issues? What patient gets a bath at that time in the... read more
At each appointment you meet with a different nurse. This is often awkward and feels a little weird because you have to start at the beginning, then go through what other nurses said or suggested, and most of the appointment is going over other visits, you don’t build up a relationship with anyone. The nurses were good at their job but I felt more than uncomfortable with a couple because they stood the entire time while I was in bed. I had a chair and table for them but they said they were fine standing. The nurses would wat... read more
Frequently asked questions about Christiana Care Visiting Nurse Association
How is Christiana Care Visiting Nurse Association rated?
Christiana Care Visiting Nurse Association has a 2.2 star rating with 19 reviews.
When is Christiana Care Visiting Nurse Association open?
Christiana Care Visiting Nurse Association is open now. It will close at 11:59 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com