ChristianaCare HomeHealth - New Castle County Office

Rickey Willey 

on Google

3 days ago

Terrible. It’s been a week since release form the hospital today they sent out therapy after 4 days the. Sent a nurse out for no reason didn’t have any supplies to change bandage or gauze and recommended just taping it up to hold in on. I don’t know who runs this place but absolutely disgraceful 

Eric Bridgeman 

on Google

4 months ago

2 weeks ago my nurse didn’t have the supplies to do my blood work when they came. Said someone would contact me, they never did and never took my blood work, the next week she came and took the blood work, couple hours later I get a call saying someone at the lab dropped my tube of blood. I’ve called Rita the regional manager a few times. Left messages and still have never got a call back. I’ll call the “733-1340” number and no one picks up you have to leave a message and guess what no one calls back, my Dr told the nurse sh... read more

Patricia A.A. 

on Google

4 months ago

Disappointed, I had Spinal fusion and was assigned Ms. Alyssa VanStan as my therapist. First vist we went over the christianacare home care booklet. Ms VanStan wrote my next 2 visits in the calendar Monday 8 am Thursday 2:30. When Thursday came, I received a call from Ms. VanStan, stating, " could she come earlier that morning, because she did not have me on her schedule for that day. " Confusing if you didn't have me on the schedule which we both clearly know you did, why would you call to ask to come earlier. Ms. VanStan ... read more

Fran Potenza 

on Google

a year ago

Very poorly managed with inexperienced aides. ALWAYS short on staff. No communication the day before if your regular aide is out and whether you have a replacement. It’s usually a wait and see if someone shows up. I have had issues with 5 aides prior to the one I have now. There is only 1 other aide who I have come across who has experience. I have one hour and 75% of that time is spent explaining how to do things. 

Gina K 

on Google

a year ago

A 1-star rating is "generous" for the inconsistent scheduling of nurse visits. Where do I begin?? This is the most fragmented and disaapointing patient care experience I have witnessed. The right hand doesn't know what the left hand is doing. Last minute changes in visits is perplexing. With the exception of nurse, Josephine, the rest of the nursing team leaves alot to be desired. W/ home health aide: bathing a home patient at 3-4 p.m. w/ a last minute call due to staffing issues? What patient gets a bath at that time in the... read more