Choice Dental Group

juan l. 

on Birdeye

2 years ago

I came in for an initial appointment at 8 am. Was not seen till maybe 9. And on top of that I did have to wait for the doctor to see me approximately 2 hrs. They then did an appointment for wisdom teeth removal a week and a half from first appointment. Keep in mind I am in pain from the wisdom teeth. A day before the appointment for my wisdom teeth removal I get a call that my insurance will not cover all the work and I would have to find another dentist to the work. Which is BULLSHIT for someone to wait last minute to in... read more

Elizabeth M. 

on Birdeye

2 years ago

This is my 3rd visit to this place and each and every time, even with an appointment, the wait is more than 1.5 hours. I’ve waited 2.5 hours to be seen before. Today, I’m sitting here 1.5 hours after my appointment time and was told to wait another 30 minutes or so. It’s like they have no respect for people’s time here. I should have read the reviews beforehand because clearly this has been a problem for years. Nothing has changed. I would recommend taking your time and business elsewhere. 

Frank 

on Birdeye

6 years ago

This Dental office is the worst dental office I have ever visited. They have the worst customer service personnel who are very rude and arrogant to their customers. Their receptionist Erica derives joy in hanging up phone on people and her supervisor don't care about it, even after I went to the office to lay my complained about the receptionist attitude. No apology was rendered after my complain. l will never advise any person to visit this dental office due to their poor customer services.