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Chipotle Mexican Grill

3.5

About this business

Location details

1643 Niagara Falls Blvd, Amherst, NY, 14228, United States

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WeekdayScheduleStatus
Mon10:45 a.m. to 11:00 p.m.
Tue10:45 a.m. to 11:00 p.m.
Wed10:45 a.m. to 11:00 p.m.
Thu10:45 a.m. to 11:00 p.m.
Fri10:45 a.m. to 11:00 p.m.
Sat10:45 a.m. to 11:00 p.m.
Sun10:45 a.m. to 11:00 p.m.
3.51,478 reviews
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AnnMarie Storey's profile image
AnnMarie Storey 
6 days ago
cassie's profile image
cassie 
a week ago

I’ve gone to this location twice in the last 3 weeks and the chicken has been awful both times. I figured it was a one off the first time because I’ve never had an issue coming here. Today was no different than last time though. The chicken tasted burnt but also didn’t seem fully cooked all the way. It was so bad to the point I had to pick out ALL of the chicken and ate some of the rest. 

Bruce P. Squirrel's profile image
Bruce P. Squirrel 
a week ago

2026, July 14th, 12:02 pm - They did pretty good today. I was picking up for an Uber delivery. They followed their own rules by placing the delivery bags on to the pick up shelf. Sometimes you have to ask for the order. Maybe it depends on the day? I usually don't like having to tell them how they should be working as their job is already described in the app. I have eaten here before and the food is good as well. 

Shar Sharples's profile image
Shar Sharples 
a week ago

Came in from NYC to bring my son to UB orientation and decided to grab a bite before going to our hotel. Upon walking in, we were told there is only tufu and and barbacoa. The African American girl noted 8min for chicken, after waiting for almost 20min , we learn no honey chipotle chicken. The place was absolutely filthy and both young ladies there are actively wipikg down with soiled rags, while there's still food items near the dirty areas wiped. The smallest amount of rice, BURNED/ CHARRED Chicken placed in the bowl, then... read more

Susan Wheeler's profile image
Susan Wheeler 
a week ago

We walked in and there were 4 people ahead of us. We waited for 15 min and no one ahead of us had been completed. There was not one clean table in the restaurant and no one was eating inside the restaurant. The prep station was disgusting, food everywhere. Once the line moved and we could see the prep station, we left. Very disappointed. 

Frequently asked questions about Chipotle Mexican Grill

How is Chipotle Mexican Grill rated?

Chipotle Mexican Grill has a 3.5 star rating with 1,478 reviews. 

When is Chipotle Mexican Grill open?

Chipotle Mexican Grill is open now. It will close at 11:00 p.m. 

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