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Chipotle Mexican Grill
- Mexican
- Gaithersburg, MD
About this business
Location details
96 Main St, Gaithersburg, MD, 20878, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Can't go wrong with chipotle!
I usually have a good experience at this location, but this visit was disappointing. The chips seemed old, and even after asking for a replacement, the second batch wasn't much better. The portions were much smaller than usual, with very little chicken. The atmosphere also seemed tense, as staff appeared to be arguing behind the kitchen. Photos attached for reference.
I’ve come to expect mediocre service at this specific Chipotle location, but my experience tonight at 8:13 PM was truly an all-time low. While the customer service here is usually hit-or-miss at best, today it was absolutely terrible. From the moment I reached the front of the line, it was clear that the staff had zero interest in being there or helping customers. Not a single person greeted me there was no "hello," no "how are you," and certainly no smile. Instead, the employee just stood there and stared at me blankly, mak... read more
Frequently asked questions about Chipotle Mexican Grill
How is Chipotle Mexican Grill rated?
Chipotle Mexican Grill has a 3.6 star rating with 739 reviews.
When is Chipotle Mexican Grill open?
Chipotle Mexican Grill is open now. It will close at 6:00 p.m.
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