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Chipotle Mexican Grill

3.6
  • Dallas, TX

About this business

Location details

6471 E NW Hwy, Dallas, TX, 75231, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.6857 reviews
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Julian De La Rosa's profile image
Julian De La Rosa 
a day ago

Visited on 10/2926 at around 5:45 PM. The employees here have no class. When one of them was making my bowl, I asked for a side of lime juice. She mistook me for saying I wanted lettuce and added lettuce. I then told her, "I didn't want lettuce". So she got a chunk of it out, but a lot still remained. I found it very rude of her, as if I'm an idiot who wouldn't notice. She packaged it up. I let it be but told the next person that I would like a fountain drink on the house, to make up for the lettuce in my bowl. The lady in t... read more

Brieon's profile image
Brieon 
6 days ago

The Spanish woman turned around and in between the young man and woman was very rude and disrespectful. I came for a cup of something, and she was very rude when asking me to go to where the food was. Be more respectful and informative or customers. 

Kevin Castaneda's profile image
Kevin Castaneda 
2 weeks ago

Came here on September 24th 2026 around 7:45 to pick up food for my wife on my way home from work. I ordered a chicken bowl with white rice, pinto beans, guac, fresh tomato salsa, and tomatillo red chili salsa. I picked up the order and drove home. When I opened my order, my bowl only had chicken, white rice, and pinto beans. Nothing else. It was totally bare. Not only did it not come with everything else, including the guac that I paid an extra $3 for, but I also gave them a tip. Which was not deserved. Normally, I would g... read more

J J's profile image
J J 
2 weeks ago

Updated review from a 2 to a one. There are never consistent workers or food at this location. The restaurant is always filthy , floors and table dirty with no one cleaning it . The food is horrible . Tonight I had to add salt to my bowl because it was bland. The chips didnt have the lime and salt like it normally does. The meat always look old and dry and the workers dont even care enough to stir the food to make it look presentable. The chicken is always stringy as if they make it the day before and keep adding water to it... read more

Antonio Cruz's profile image
Antonio Cruz 
3 weeks ago

Been comin here for 4 months now the food is great fresh and hot, but the customer service is outstanding the managers also great !! Thank you guys ! 

Frequently asked questions about Chipotle Mexican Grill

How is Chipotle Mexican Grill rated?

Chipotle Mexican Grill has a 3.6 star rating with 857 reviews. 

When is Chipotle Mexican Grill open?

Chipotle Mexican Grill is closed now. It will open tomorrow at 9:00 a.m. 

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