This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Chipotle Mexican Grill
- Dallas, TX
About this business
Location details
39779 Lyndon B Johnson Fwy, Dallas, TX, 75237, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Subject: Extremely Disappointing Customer Service and Order Cancellation Policy I am extremely disappointed with Chipotle’s customer service and the fact that there is no reasonable option to cancel an order after it has been placed. It is ridiculous that customers can spend their hard-earned money on an order and have no way to cancel it, even when they realize immediately that something is wrong. The lack of flexibility and customer support is unacceptable. Mistakes happen, plans change, and customers should not be force... read more
The windows and glass entry doors were smudgy; an indication of poor maintenance. The serving station was a mess. There is no pride in upkeep and cleaning. I ordered to go and the veggies had a strong burnt taste to them. This is basically a typical Chipotle. Just no pride in management and good customer experience.
Chipotle has aligned itself with the demonic 👿👿👿 😈 😈😈
My 1st time inside a Chipotle and last time at this location. Girl that made order act scared to do so then some guy reached in front of her w/out excuse me to either of us to remove pan of food. Same guy rushed to ring me up and didn't give me a cup 4 the tea I paid for. Had to show my receipt to someone else to prove paid 4 tea in order to get a cup. 🙄 no thanks
Frequently asked questions about Chipotle Mexican Grill
How is Chipotle Mexican Grill rated?
Chipotle Mexican Grill has a 3.7 star rating with 1,483 reviews.
When is Chipotle Mexican Grill open?
Chipotle Mexican Grill is closed now. It will open tomorrow at 9:00 a.m.
Browse nearby in Dallas, TX
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com