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Chipotle Mexican Grill
- Mexican
- Athens, AL
About this business
Location details
1289 US Hwy 72 E, Athens, AL, 35611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Went in at 6:45 (they close at 10) they had no chicken, white or brown rice, no queso, sour cream or brown beans. When asked if they were going to get/have more they said let me check the drive through window. 6 workers standing doing nothing. Also ordered a quesadilla and it had no cheese. Went a month ago at 11:15 (they open at 10:45) and they had nothing ready. Every worker just stared at me and another person when we asked when the food would be ready. They said 12:00. Won’t be back for awhile!
Sat in the pick up line for 15 minutes with only one car ahead of me. I got the honey chicken and once I mixed it, it was very watery.
Lobby closed online orders only then waited with three cars in front of me for 35 minutes. No apology for the wait no explanation nothing.
Ordered food for it to be ready at 11. I got there at 11 and it was 5 minutes until I was even acknowledged. I finally got my food at 11:20 when it was order at 10:30. That’s not it…they did not even get my order right…That is just poor employment
Unfortunately this was not a good experience. Upon entrance, the tables and floors were visibly dirty with crumbs and smears of dried food. The prep area and floors were covered in bits and splashes of everything. Most notably, the flat top was not scraped down before sitting idle, so bits of food were scorching on it as it sat. The bathroom was dirty and had no paper towels for drying hands. The food was a disappointment. The tortillas were very over-mixed and very undercooked, making them taste like stale, chewy flour. The... read more
Frequently asked questions about Chipotle Mexican Grill
How is Chipotle Mexican Grill rated?
Chipotle Mexican Grill has a 3.4 star rating with 430 reviews.
When is Chipotle Mexican Grill open?
Chipotle Mexican Grill is open now. It will close at 6:00 p.m.
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