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Chinese Community Health Plan
- Business Services
- San Francisco, CA
About this business
Location details
445 Grant Ave, Ste 700, San Francisco, CA, 94108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They lie on their website about which providers are in-network for them. We confirmed all of our doctors were in network based on CCHP’s website to then be told by those providers, “we don’t take CCHP” - stay away and go with another plan.
I have Balance by CCHP via Marketplace. I joined due to access to UCSF specialists via referral by PCP. The admin has been impossible to navigate. Grievances filed by phone were not followed up upon, and it's unclear what is covered and what isn't, even when a CPT code is given. Pre-authorizations for meds get bounced back without notice or are claimed to have been not received. If I had a serious health issue these delays would be life-threatening. Stay away, join another health plan.
They send unsolicited mail
Great customer service and support staff. Monthly premiums better than Blue Shield and Sutter.
Frequently asked questions about Chinese Community Health Plan
How is Chinese Community Health Plan rated?
Chinese Community Health Plan has a 3.3 star rating with 16 reviews.
When is Chinese Community Health Plan open?
Chinese Community Health Plan is open now. It will close at 6:00 p.m.
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