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Children's Medical Center: Neonatal
- Health & Medical
- Dallas, TX
About this business
Location details
1935 Medical District Dr, Dallas, TX, 75235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good evening. I want to share my experience with Thrive Clinic in Dallas for parents who have children with complex medical needs. My daughter has a tracheostomy and is on a ventilator. During our visit, we explained her situation and asked if we could receive a referral for further evaluation on 03/04/2026. Unfortunately, we were told there was nothing they could do. Given her medical condition, we felt our concerns were not taken seriously. Because of this experience, we have decided to find a different pediatric provider ... read more
Some of the nurses are allowed to be unprofessional. If you complain, you are painted to be the illogical one. But what else is new with Children’s Hospital lol
A very upsetting experience. We have had this appointment scheduled for 6 months and have been VERY anxiously awaiting it. We live over an hour away and got a call en route to our appointment (we were about 20 minutes away) that the Dr was not in that day and needed to reschedule with no explanation as to why or even empathy/apologies from the front desk. I understand if there happened to be an emergency, but if it were an emergency I would think the front desk would have communicated that with us… and they didn’t. Based on ... read more
My twins have been seen at the Thrive clinic since they were less than a month old and now they’re four years old, and they have been wonderful! Dr. Heyne and their primary care provider, Anna Puentes have been so amazing and are always available when we have questions or concerns. The entire staff is very friendly and we always look forward to visiting them. We will miss them so much when our little boys turn five years old. The entire clinic is worth gold!
240 miles, time off work, and a hotel stay later… I get a phone call as I’m leaving the hotel for Thrive that my appointment (45 minutes from then) scheduled a full year ago will not take place because the doctor is on vacation. Not an emergency, a full on planned vacation and no one ever called me to reschedule. I checked in on MyChart and confirmed the appointment through text five days prior. I was told no one else in the clinic would be be able to help us. So disappointed in the way this situation was handled.
Frequently asked questions about Children's Medical Center: Neonatal
How is Children's Medical Center: Neonatal rated?
Children's Medical Center: Neonatal has a 2.8 star rating with 13 reviews.
When is Children's Medical Center: Neonatal open?
Children's Medical Center: Neonatal is open now. It will close at 6:00 p.m.
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