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Chico Power Equipment Inc
- Landscaping
- Chico, CA
About this business
* Sales- Service - Parts
Location details
2795 Esplanade, Chico, CA, 95973, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
Brought in my generator for recall. They called me and asked if i wanted oil and spark plug replaced for $80 an I declined. They did it anyhow and presented me with the charges when i came to pick up my generator... for recall service. Spark and oil is a 10 minute job and these folks tried to gouge me after spending thousands of dollars at their establishment. A back-and-forth conversation.. At which point the sales representative told me that the cost of labor was going to come out of this paycheck. To I replied “ i’m prett... read more
3 day estimated turn around time by "Clay". Took 14 days!! CPE would not provide quote as specified to be given once picked up and gone over. (Who does that!?!?). Mike (GM) ordered wrong part. I paid extra for "overnight shipping" on a Thursday. (2/23/17). Claimed part didn't arrive until Tuesday (2/28/17). Doug (owner) AND Mike charged me "overnight shipping" charge. $22.50. Got mower home. $318.87 and they did NOT even change the Fuel Filter on an Annual Tune Up & Maintenance. Such a disgrace. Never again!!!
Business response:
Hi Tony, we appreciate your feedback and we thank you for taking the time to write your review. Unfortunately we dropped the ball on this and we want to sincerely apologize for your experience. We are always looking to improve and we will use this experience to do so. Thank you for your business.
Thanks Matt in the mechanics department for the advice on fixing my boat I had it running again in 5 minutes you're the best
Business response:
Thank you Ed! We appreciate your business!
Thank You David for all the info!! Will be buying my mower tomorrow!
Frequently asked questions about Chico Power Equipment Inc
How is Chico Power Equipment Inc rated?
Chico Power Equipment Inc has a 3.8 star rating with 83 reviews.
When is Chico Power Equipment Inc open?
Chico Power Equipment Inc is open now. It will close at 5:30 p.m.
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