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Chick-Fil-A

4.5

About this business

The NEW Egg White Grill has arrived at Chick-fil-A. It features a breakfast portion of grilled chicken with a hint of citrus flavor, stacked with grilled egg whites and American cheese, served on a toasted multigrain English muffin. With 300 calories, 7 grams of fat, and 25 grams of protein, it's just one of the delicious breakfast options you can enjoy -- every morning at Chick-fil-A. At the very core of Chick-fil-A is a fundamental commitment to service -- service to our customers, our restaurant operators and their team m... read more

Location details

4625 Florida Ave S, Lakeland, FL, 33813, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.55,698 reviews
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Tone Nice's profile image
Tone Nice 
4 years ago

Waited over a half an hour for my food when I went to check they said sorry we’re busy it would be five minutes, waited the five minutes and when I went back I still did not have my food, I asked about compensation but they just gave me my money back and looked at me like it was time for me to leave. I will not be back nor will anyone in my family for service like that 

Mary Baker Smith's profile image
Mary Baker Smith 
4 years ago

Just came from this Chik fil a. Ordered fried chicken nuggets. They looked like they were halfed into. One bite. Cold and fried to a crisp. I called manager and told her my disappointment. Sorry, was the answer. Very disappointed. 

Brittani Plath's profile image
Brittani Plath 
4 years ago

Every time I go to this Chick-Fil-A, I experience poor service. Today was not an exception. Placed my curbside order on the app. Arrived at the store and submitted my parking space number. After waiting for well over 10 minutes, an associate finally came out and advised that there online ordering system was down. Finally got my food and was very disappointed. My breakfast bowl looked soggy and there was no salsa. Last time, my hash browns weren’t placed in my bag and I had to go in to get. The time before that, the curbside ... read more

Alexia Suarez's profile image
Alexia Suarez 
recommend  Recommended
4 years ago

Great service and nice people and staff 🙂 

Sarah Larmore's profile image
Sarah Larmore 
4 years ago

The wait time for our mobile order was much longer than I normally experience here for dinner . I have four young children trying to wait patiently.I am very disappointed. 

Keith Gill's profile image
Keith Gill 
recommend  Recommended
4 years ago

this place is great its one of the only ones in the area that I know of that has the dining room open. we come from riverview just to come eat inside. 

Laurel Petro's profile image
Laurel Petro 
4 years ago

Missing food, long wait. Then after weaving through the line to retrieve missing food since the building is closed, I’m offered a refund. Ok. This morning, I wake up to see my credit card was charged for the full amount. Hats off to Chic Fil A. Entire experience ruined start to finish. 

Melissa Rettinhouse Cooper's profile image
Melissa Rettinhouse Cooper 
4 years ago

Usually Chick-fil-A prides itself with customer service, however, last night our experience was more than disappointing. We live 20 minutes away in good traffic so it's not a quick trip. When we got home, my meal was missing. My husband called and had to leave a message. Someone finally called him back and asked what part of the order was missing and even verified the dressing that was to go with it. They never offered to refund my meal. We finally got my meal after making yer another trip up there which there and back took ... read more

Melissa Lee's profile image
Melissa Lee 
5 years ago

Orders are CONSTANTLY wrong these days. Every order is an issue. No one will answer the phones either so if one thing is missing we can't even call in. You stock pile the bags with no extra room so even when we do try to see everything fries fall all over the car. Also, you are skimping on the fries and mac and cheese, too. The mediums are the amount of small portions. 

Frequently asked questions about Chick-Fil-A

How is Chick-Fil-A rated?

Chick-Fil-A has a 4.5 star rating with 5,698 reviews. 

When is Chick-Fil-A open?

Chick-Fil-A is closed now. It will open tomorrow at 9:00 a.m. 

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