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Chicago Municipal Employees Credit Union
- Credit Unions
- Chicago, IL
About this business
Chicago Municipal Employees Credit Union is a credit union which serves employees of the City of Chicago. This organization serves the city of Chicago, including the neighborhoods of the Loop, Central Loop, Greektown, University Village, Little Italy, Illinois Medical District, Streeterville, Near West Side, Noble Square, West Town, Lincoln Park, Near South Side, Lower West Side, Armour Square, and Ukrainian Village. Services available from this organization include savings and checking accounts, club accounts, IRAs, mortgag... read more
Location details
18 S Michigan Ave #1000, Suite 1000, Chicago, IL, 60603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst company in the world doesn't never answer the phone high interest I hate I ever dealt with this place and ****** the worst I could have ever done in my life they don't care about you at all????????? get them all Jehovah in ***** Name didn't want to give No Stars at all.
This company is the worst. I started my savings account while I was a City of Chicago employee. I have been trying for over a year to close my saving account. Because I stopped working for the city of Chicago, and the automatic deposits out of my paycheck have stopped, they started deducting $8 a month from my account because of account inactivity. I work out-of-state now and I cannot get to their bank on time during the work week. I have left multiple email requests requests asking to close my account because of the deducti... read more
I accessed the phone teller number to obtain money from my account. The directions are difficult to follow. I contacted *********** and spoke to "*********" who listened to my problem and addressed my issue promptly. She responded as quickly as she could and she was so patient and courteous and resolved my issue to complete my request for funds from my account. She was "Excellent"**************************
The only reason I have this bank is because it was provided to me through ****** when I traded my car in. However, I believe that I can get better service somewhere else and will move forward looking into my options. I call and call and there seems to only be one call rep and they don't understand the issue at hand. No one from management has returned my calls or anything as requested through the call rep. I've been dealing with this issues for over 6 months. Back in *** is the only time I received a call back and that was b... read more
The worst use friendly website in loan payment history. Unable to cancel/change payments of any kind on your loan. Waited on hold for over an hour trying to get a hold of them to cancel my recurring payment after my car was totaled. Was told I would get a call back in 5 minutes and was never called back. This company couldn't care less about their customers or solutions to their own problems cause by their own software. Safe to say dealing with this company has been a nightmare.
A person has called me numerous times identifying as a manager of Chicago Municipal Credit Union and asking to speak to someone I do not know. I have repeatedly told them I do not know this person, that this has been my phone number for over a decade, and I have asked them to stop calling me. They continue to call and repeatedly leave voicemails. I have asked them to stop so many times, but they keep calling and clogging up my inbox. They refuse to delete my number from their system and claim to have no control over their sy... read more
I have been a City of Chicago Employee for over 25yrs and have been a member of this credit union for at least 15yrs. I contribute through payroll deduction. Throughout my membership I have taken out to loans and have paid them back through payroll deductions, most currently I have left to pay an estimate of $2200 on a $8000 loan that was taken out in year 2019. I wanted to borrow $15000 take care of personal expenses(medical bills, tuition, etc.) and the underwriter who happens to be the *** comes back with $5000 minus the ... read more
Was with this company for < 6 months before refinancing to a different credit union for my auto loan. In that short time, they attempted to erroneously charge me for delinquency twice. I pay in full and in advance, but they couldnt manage the terms (literally just principal amount and due date) for a simple auto loan. Their 'trained professionals' could not even articulate simple details on my account or loan activity (e.g. payment dates, settlement dates, *** processing times, etc.).Any average person with auto-pay enabled ... read more
I had open an account many years ago and closed it many years ago. After more that 17 years I decided to opened a new account (I thought). It seemed that they were taking down my new address, phone, showed them my drivers id etc.. They still opened it with very old information. Went to the downtown location because they never answer the phone and there staff don't have the capacity to assist with any fees etc. They were charging me $2.00 every month for sending me statement to an old address. When opened my new account in 20... read more
Business response:
September 4, 2018 Better Business Bureau of Chicago & Northern Illinois, Inc. 330 N. Wabash Ave., Suite 3120 Chicago, IL 60611 Re: Complaint ID # ******** Customer Relations Advocate: This letter is being provided in response to a complaint filed by Ms. Letisia ******** dated 08/29/2018. Our records show Ms. Letisia ********-******** original account was established in May 2001. Her account was eventually closed due to her financial actions. She returned to us in November 2017 to reinstate her membership. An exception was gr... read more
Frequently asked questions about Chicago Municipal Employees Credit Union
How is Chicago Municipal Employees Credit Union rated?
Chicago Municipal Employees Credit Union has a 2.1 star rating with 69 reviews.
When is Chicago Municipal Employees Credit Union open?
Chicago Municipal Employees Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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