This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Chicago Brass
- Hardware Stores
- Chicago, IL
About this business
Chicago Brass engages with clients in the selection, accurate specification, manufacturing coordination, and project delivery of architectural hardware. We deem it our responsibility to thoroughly manage the process in order to assure a high quality outcome. Our products are iconic, quality, and relevant to current functional and stylistic demands.
Location details
220 W Kinzie St #400, Ste 400, Chicago, IL, 60654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We always enjoy working with Chicago Brass because of the wide range of brands and finishes they offer. More than that, their team is always eager to dive into any project with us, offering valuable guidance and helping us build out exactly what we need to get the job done right. Hardware can be incredibly technical, but with Chicago Brass on board, we feel confident—especially when it comes to installation. Their communication is prompt, their knowledge runs deep, and their support consistently makes a difference.
When working with the Account Manager teams at Chicago Brass I was treated to high-level service and engagement. Highly recommend!! I’ve had projects in both their home Chicago market as well as their satellite Minneapolis market. In both showroom locations I was met with highly detailed and knowledgable team members who seemed to genuinely care about the outcome of my projects. Not only did they provide complementary take-offs from the blueprints to give solid estimates for the projects but they also drove out to the job si... read more
Chicago Brass is my go-to for the absolute best in decorative hardware.The level of craftsmanship they feature will make you rethink the potential of every knob and hinge in your home.
I often go out of my way to shop local. This time, however, it was much more of a headache than it was worth. And so I'm not burying the lead here, the reason for the 2-star rating was poor, almost passive aggressive communication from their sales team throughout the entire process. I purchased approximately $1,700 worth of door knobs and deadbolts. The deadbolts, however, were incorrectly ordered by the Chicago Brass team and were nowhere close to the specs that I shared with them. Mistakes happen. But their response or lac... read more
Frequently asked questions about Chicago Brass
How is Chicago Brass rated?
Chicago Brass has a 4.2 star rating with 5 reviews.
When is Chicago Brass open?
Chicago Brass is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com