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Chevrolet Service
- Car Dealers
- Redwood City, CA
About this business
Location details
535 E Bayshore Rd, Redwood City, CA, 94063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I'm not giving any details but my rating says it all...
The service here has been very disappointing. I dropped my car off Wednesday morning with a promised completion date of Friday. It is now Tuesday, and I have received zero updates. Despite calling multiple times and leaving several messages, no one has returned my calls. I still have no information regarding the status of my vehicle.
Accidents happen, but how a business resolves them tells you everything. I have owned three GM/Chevy trucks and worked with many dealers. If you value trust: They quoted one price over the phone, then added $50 to the invoice at drop-off. If you value accountability: They returned my truck with a screw in the tire immediately following a rotation. I returned 5 minutes later. They denied fault, tried to charge me full price for the replacement, and then held the car for a week with no proactive updates. If you value safety: I... read more
If I could put 0 stars i would!!! Be carful!!!!!!! Horrible service!! Horrible sales manager! Very rude! We are tried to bring back a car and he refused to help and make things difficult! But the sale commission they know to take very smoothly!!! The manager talked very rudely to me and hang up the call! The leasing company said there’s no problem with returning the car however i guess the dealership manager have purposely a problem and like to make things difficult !! A raciest person!!! Not recommended buy from them! Throu... read more
Didier communicated clearly and professionally, giving me a worst-case scenario estimate and a best-case estimate. He also called me to give me updates while the diagnostics were performed. In the end, everything went smoothly and I was charged following the best-case scenario estimate. My Bolt EV's battery management system is good as new. Great service at a good price.
Frequently asked questions about Chevrolet Service
How is Chevrolet Service rated?
Chevrolet Service has a 3.7 star rating with 85 reviews.
When is Chevrolet Service open?
Chevrolet Service is closed now. It will open at 9:00 a.m.
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