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Chevrolet of Puente Hills
- Car Dealers
- City of Industry, CA
About this business
Location details
17300 Gale Ave, City of Industry, CA, 91748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
******** customer service! I told the salesman Christian that I loved almost 3 hours away and couldnt just make the trip without knowing if I was approved for car! I did everything online and after many phone calls back and forth giving him all necessary information I got a call and was told to come pick up my car! I had also asked the salesman if the payment would be what I wanted and if the down payment would also be what I wanted and was told yes! He asked can you come today to sign the paperwork and I said yes! I took of... read more
This dealership is in the wrong neighborhood. They do not care about their consumers. They will lie to sell you a car. You can do better at any other Chevrolet dealership.
Complete and utter scam. My power steering went out and I took it up there to them to fix under warranty. They never called the warranty company and tried to charge me over $7000 for parts and service I didnt ask for. This place is a joke and should be shut down. You can never get in contact with anyone and when you do everyone is oblivious. Please for the love of everything dont buy or have service done here unless you like being scammed and robbed.
I went to inquire about a vehicle purchase. They quickly implied I would be rolling over a lot and it would be difficult. I told them then I would just like my keys back and was ready to leave. I believe I asked for the keys 5 different times. I kept getting put off just one more minute. Magically at 8p sharp when it was time to close, I got my keys back. I found the experience to be intimidating and predatory. To Whom It May Concern,Thank you for the opportunity to respond to the concerns raised by Mrs. ****** We take this ... read more
My experience with All American ******************** in Killeen has been absolutely infuriating and unacceptable from start to finish.I dropped my truck off for transmission issues, and was originally told by my service advisor, ******, that it would be diagnosed within a week. That came and went. When I called back a week and a day later, I was told (by someone else) that for transmissions, the timeframe is actually 1014 business days. A bit of a surprise, but fineI waited again.14 business days later I called back and spok... read more
Was quoted an estimate of $895.92 for 50k ************ package and replacing brake pads/rotors. Left with an invoice of $2405.59. Original estimate had $87.50 for 50k Service and $397 per axle for pads/rotors. Invoice shows that the 397 per axle was for labor. Parts were charged at an additional ****** per axle (this does not include calipers, only pads and rotors) and the 50k service ballooned to $599.95. with $204.90 going to parts/fluids and $395.05 going to *********** was $1098.90 for parts and a whopping $1189.05 for w... read more
Bought a 2021 Expedition there just 2 months ago. We never received license plates. When we called the dealership they explained that they never got the title for the truck so it couldnt be registered. The registered owner wouldnt sign off on it. Well our trip permit that they gave us expires in 3 days and we get to park the truck till a new one comes in. According to Newberg ****** the problem is beyond them and they couldnt do anything about it. They got a power of attorney to sign off but now we have to wait for all that.... read more
Had my motor serviced and now Im dealing with a transmission issue and no accountability. Cant say the entire company isn't horrible and never once did I accuse just wanted some accountability. But being told Im rude and the care of not caring for my well being or my car and already complained about my car since the motor was replaced. The ** and Service manager need more training and the fact that Im being treated as such need to look for replacements. Having to pay out more money due to an error or fault is crazy and if I ... read more
????????????????????Absolutely a 10/10 experience!From start to finish, this dealership exceeded every expectation I had. The moment I walked through the doors, I was greeted with genuine professionalism and hospitality. The staff took the time to listen to my needs, answered every question with complete honesty, and never once made me feel ************ sales consultant was knowledgeable and patient, walking me through all the options until we found the perfect vehicle. The finance process was smooth and transparentno hidden... read more
Frequently asked questions about Chevrolet of Puente Hills
How is Chevrolet of Puente Hills rated?
Chevrolet of Puente Hills has a 4.6 star rating with 128 reviews.
When is Chevrolet of Puente Hills open?
Chevrolet of Puente Hills is closed now. It will open at 7:00 a.m.
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