Chestnuts Salon & Day Spa

Carol T. 

on Citysearch

7 years ago

Yes, this salon has been closed for a while now, I remember going by it and the building was empty. Not sure exactly when they closed. If the negative reviews here are accurate (I'm sure they are!) I'm not surprised. I worked for them as a massage therapist back in their heyday, and they didn't treat their employees any better than these customers who wrote negative reviews on here. I got stiffed by them for payment for massages I performed because the 2 customers this happened with had had their credit cards declined. No ma... read more

leparr 

on Citysearch

13 years ago

I would give no stars if I could. TERRIBLE customer service – Upon hearing rave reviews from friends, I had called Chestnuts to book an appointment for myself and my sister for a massage in order to celebrate her recent engagement; there was only one weekend we are both available to do so. Well, their only listed phone number was out of service and I wasn't able to get in touch with them despite multiple efforts and even a call to 411. I then had filled out the appointment request form on their website at which point the mes... read more

nancydeg 

on Citysearch

16 years ago

best qualified stylists – Went to Chestnuts for the first time and was completely satisfied with the ability of the stylist to give me just what I wanted in a new look. Staff was very helpful and pleasant, and very knowledgeable about products for my specific needs. Highly recommend this salon to anyone who wants a fresh experience. 

ssrcBen 

on Citysearch

16 years ago

Providence Best Salon – I have been a client of Chestnuts for several years and they have always been friendly and very professional. I don't understand what these other reveiws are referring to. My services there have been nothing but the best. From Maura's relaxing facials to Lori's perfect haircuts they are truly the best in Providence. Chestnuts if you are reading this thanks for being there and making me feel my best. 

sarahalice 

on Citysearch

17 years ago

Unpleasant experiences – Um, they think they are cool. But being cold and bitchy to your customers is less a sign of the sophistication they obviously crave, and more a sign of their own lack there of. Anyway, it's been like this for years. I went to them several times a number of years ago and stopped going because the service was less than great for what they charge (manicures, facial and haircuts - all at separate times over the course of a year or two) and the front desk acted like a little click that you were not a part... read more

chopper4 

on Citysearch

17 years ago

This salon is great at double booking appointments – The manicures are terrific but the front desk double books appointments. I was also called and asked if I would give up my appointment to someone else that was double booked. They also booked me for times the manicurist was not even at the salon!!! Then I tried to get a manager to call me. It's two weeks and I'm still waiting! 

northwestlaura 

on Citysearch

18 years ago

professional, stylish, great service – i've been to chestnuts twice to get my eyebrows waxed with jenn. she is so friendly and professional, and she even remembered me after i had been away for a year. i love the feel of walking into the salon; it smells of aveda products, the lighting is so elegent, there are really nice waiting areas with the standard tea and coffee, but also dried fruits and nuts. it is a great experience.