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Chesapeake Crab Connection Co.

4.1

About this business

Location details

2834 Columbia Ave, Lancaster, PA, 17603, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1232 reviews
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Ron M.'s profile image
7 years ago

Place has really good Crabs. Best around that I've found. Been going here for few years now. Got tired of bad crabs. Glad I found this place. Bought Bushel Jumbos this past weekend. Perfectly cooked and seasoned. 

Delia P.'s profile image
10 years ago

Terrible customer service and overpriced. I walked into their Columbia Ave location immediately walked out. Not worth the prices and the place doesn't seem all that clean. The woman argued with me that 3 - 4 packs of soft shell crabs was not a dozen. Last time I checked 12 crabs = one dozen. Incompetence beyond belief. I refuse to go there again. 

Louie R.'s profile image
Louie R. 
10 years ago

My wife had purchased a Coupon from Groupon for $19.99 to buy $55.00 worth of crab from Chesapeake Crab Connection. I called the local Chesapeake Crab Connection store here in Lancaster, Pa. I asked the the store employee if i can just stop by the store (just 15 minutes from home) and redeem my coupon, he stated that I had to call the company at the 866-509-CRAB number and if they would approve the request he would honor the voucher ( I knew it was his one line answer and I was sure he couldn't honor my request, what a poor ... read more

Kristin D.'s profile image
Kristin D. 
10 years ago

Don't bother ordering from this company they have the worst customer service. I ordered jumbo lump crab meat. What I got was backing at best in a container marked lump crab meat. I had ordered to save myself having to drive 40 min to get it from seafood shop. When I contacted them and did what they asked sent pictures. They tried to tell me that hand picked jumbo lump shreds because it is handpicked (B.S.) they never admitted tjey sent wrong product and it seemed as if they were blaming me Finally they did offer a 30 dollar ... read more

Jamie D.'s profile image
Jamie D. 
11 years ago

STAY AWAY from the Chesapeake Crab Connection. It was absolutely the worst blue crab-ordering experience I've ever encountered and it was extremely disappointing because my hopes were so high. I wish I could give them negative stars because they don't even deserve a single one. Read my story below to see why: We ordered a bushel of their jumbo blue crabs weeks in advance and requested that they be delivered on Dec. 24th for a Christmas Eve crab feast that my family from all over the United States was flying in to attend. We ... read more

christine s.'s profile image
christine s. 
11 years ago

Crabby Service and that is being kind. Don't ever use their on line service. Doesn't deliver,doesn't honor their own coupons, sends email specials then cuts that savings in half. Certainly doesn't understand customer service. Call the police if you need help. Can you imagine that you have to go through while trying to support a local expensive business. Never order from them again. Lancaster consider yourself informed from an ex-loyal customer 

jpollockjr's profile image
jpollockjr 
11 years ago
jpollockjr's profile image
jpollockjr 
11 years ago

Do not order from this place, I should have read other reviews, this palce is absoulute Garbage. Complete waste of Money and Time. The crabs are very small, I belive the are illegal not the 6in requirement at all. They charge for these as they are teh best jumbo crabs in the world. Poorly mistaken when I normally look at the cost of goods i assume that becuase they charge more it will be better qulity. Not the case you get Tiny crabs at Jiumbo Prices and the serve it to you on top of a Garage Can Lid. Bet advise go somewhere... read more

Diner L.'s profile image
11 years ago

NOT worth it, no customer service, not nice people!! If you can stand to throw out the small ones and complain to the waitress when you need hot ones, this is an okay place to go for all you can eat ONLY. Do not order crabs by the dozen from them. Spend the extra time and or money to get them from Mr. Bills. We ordered a half bushel from them at 11:00am for a 1:30 pm pick up. When I got them home, they were COLD!! There was NO way that they were freshly steamed for my designated pick up time. When I called to complain, they ... read more

Frequently asked questions about Chesapeake Crab Connection Co.

How is Chesapeake Crab Connection Co. rated?

Chesapeake Crab Connection Co. has a 4.1 star rating with 232 reviews. 

When is Chesapeake Crab Connection Co. open?

Chesapeake Crab Connection Co. is closed now. It will open on Monday at 9:00 a.m. 

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