Cherry Health - Heart of the City Grand Rapids Lions Club Vision Clinic

Kathleen Jones 

on Google

2 months ago

Went to this place for glasses, order. Some glasses asked for thinning in a transition, went to pick up the glasses they were thick and I couldn't even see out of them, and then tried to convince me to keep them 3 months.So that I would be able to adjust. Please explain to me how you're gonna adjust to the thickness. I am not satisfied with this place and I would like a refund. I do not bill medicaid for anything that you have done for me. And the only reason why they got one star is because it would not let me make a post. ... read more

Siomara Rivera 

on Google

10 months ago

Hace un mes que ordené mis lentes (10/30) en este sitio, me dijeron que se tardaban 2 semanas en llegar. Hoy (12/02), a un mes después todavía es la hora que no han "llegado". Cada vez que llamo para preguntar nadie sabe lo que pasa, y me dicen que alguien de la óptica se comunicará conmigo para dejarme saber que ha pasado con mis lentes y NO he recivido ni una sola llamada de esta gente acerca de nada. Uno pide los lentes porque los necesita, no por puro gusto y a ellos les parece importar muy poco o nada. La verdad que me ... read more

Anonymous 

on Google

a year ago

I wanna express how I was very satisfied with Derrick. He was able give me a few options of getting my new glasses. He is definitely good at his job. Very kind and knows what a customer needs… Thank you Derrick.. 

Tammy Jo Wood 

on Google

a year ago

I wanna express how I was very satisfied with Derrick. He was able give me a few options of getting my new glasses. He is definitely good at his job. Very kind and knows what a customer needs… Thank you Derrick..😎 

Anonymous 

on Google

a year ago

I went to pick up glasses for my son while he's at school. They stood around chit chatting taking pictures right after lunch while we waited for 25-30 minutes to pick up glasses. Told me I had one person in front of me while I watched 4 people go back before me. When we picked up the glasses she was rude. Just because it's a free clinic doesn't mean treat people like their time isn't important.