Cheng's Kitchen's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Cheng's Kitchen

3.8

About this business

Cheng's Kitchen is a family owned Chinese restaurant that has been serving the community since 1986. We serve the whole New Britain area and some bordering towns like Newington, Kensington, and Plainville. We know our customers' need fresh and delicious authentic Chinese food. How do we make food better than everyone else? · We use zero gram transfat oil · We use top grade rice: Thailand Jasmine rice and brown rice · Better food ingredients: Canadian pork, South American seafood, vegetable fed only Perdu... read more

Location details

246 Main St, New Britain, CT, 06051, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8400 reviews
Select a rating
Luis Martinez's profile image
Luis Martinez 
recommend  Recommended
4 years ago

Good food here when i came 

Greiscenia Ocasio's profile image
Greiscenia Ocasio 
4 years ago

Ordered a quart of chicken broccoli and they send me three little pieces of chicken. bad, bad service. and the quart of shrimp fried rice only had two shrimps. never again. paid almost $30.00 dollars. 

Kechia Giraud Rivera's profile image
Kechia Giraud Rivera 
recommend  Recommended
4 years ago

Absolutely Delicious! Omg the best ! And they're not greedy with extra duck sauce, soy sauce & hot sauce packets. Their crab rangoon are bomb. 

Craig T Mumley's profile image
Craig T Mumley 
recommend  Recommended
6 years ago

The food is good. friendly staff. The two things I didn't like is one of my chicken of my sweet and sour had a bone in it. and second they have a minimum order of $10 to used a credit card and top of that they charged you a service fee for a credit card transactions. I can order stand charging a service fee if you used a credit card for an order less than $10 but an order over $10 that is so not right. 

Toni Vollano-Morrison's profile image
Toni Vollano-Morrison 
6 years ago

One of your take out car's flew through a red light and almost hit someone. They had to be going at least 50mph and flew through a light that was red for at least 10sec. NOT okay. 

Lakeisha Brown's profile image
Lakeisha Brown 
7 years ago

Great food and great service!! We loved it and we will definitely be back! 

Gino DiMauro's profile image
Gino DiMauro 
7 years ago

I ordered at 6:30 on 12/8/17 after a really long day of work, they showed up at 8 pm . The driver told me he delivered my order to someone else who proceeded to open my order but realized that it was not theirs. But he stilled delivered that opened food to me. I called to complain, and was told that the food was still good. I then told the guy on the phone well if it’s good then you eat it . BAD BAD BAD customer service!!!! I will never order from this place again and will tell everyone I know to do the same . I have lots of... read more

Business response:

sorry for what happened to you ! Sometime we getting really busy ! Ask for jason , see if anything can we can do makes you come back 

Kiko Lo's profile image
Kiko Lo 
7 years ago

Amazing food the staff is cool and they are like a second family 

Kenneth Rivera's profile image
Kenneth Rivera 
8 years ago

Food tasted fresh rice was golden and bright delicious. Very happy with today's lunch. 

Frequently asked questions about Cheng's Kitchen

How is Cheng's Kitchen rated?

Cheng's Kitchen has a 3.8 star rating with 400 reviews. 

When is Cheng's Kitchen open?

Cheng's Kitchen is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com