Chelsea Clock Co.

Jim Reed 

on Google

4 weeks ago

Love their clocks, I am a proud owner of three of them. There is no longer a showroom here, but I was able to spend 5 minutes with a clockmaker and see some of the machines. 

Kathleen Ruland 

on Google

a month ago

I purchased a clock in late 2025 that was broken upon arrival. When I spoke with the customer service department they recommended shipping the clock back to them for repairs. I sent them the clock as directed, but they refused to accept it from the delivery courier. I am astonished by this lack of service. I would not recommend this company if this is how they do business. 

Whitney Baker 

on Google

3 months ago

We were really disappointed with our Chelsea naval clock. It worked beautifully for about a year, and then the timepiece completely stopped working. For a clock that cost, I expected much better quality and longevity. Unfortunately, we no longer have the receipt because after a year, who thinks to keep a receipt for a clock? That's left us with an expensive decorative piece that no longer tells time. Honestly, a dollar-store clock would have lasted longer. Such a bummer, because we bought it expecting a high-quality heirloom... read more

Deborah Fortin 

on Google

10 months ago

Dropped off clock and barometer for repair/rebuild 

Frank Masciulli 

on Google

a year ago

I don't know what to think anymore. Lost count on how many times we've sent it in for repairs. Finally they did a complete overhaul on our 25 year old shipsbell clock and was charged $800. We did get a 2 year warranty from the overhaul, but since then we've had to bring it back 3 times under the warranty which they still have. Each time they keep the clock for 4-6 months. Soon after we get the clock back it keeps getting stuck and stopping. We'd call and go through the usual routine to get it going again over the phone with ... read more