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101 2nd St, Chelsea, MA, 02150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dropped off clock and barometer for repair/rebuild
I don't know what to think anymore. Lost count on how many times we've sent it in for repairs. Finally they did a complete overhaul on our 25 year old shipsbell clock and was charged $800. We did get a 2 year warranty from the overhaul, but since then we've had to bring it back 3 times under the warranty which they still have. Each time they keep the clock for 4-6 months. Soon after we get the clock back it keeps getting stuck and stopping. We'd call and go through the usual routine to get it going again over the phone with ... read more
Repair cost more than the clock and took 5 months.
Today’s date June 2nd, 2024! He picked up my clocks ( grandmother and mantle) in October 2021. My last conversation after 12-15 conversations was that they would be done “in another week after I pick up the parts at the dock”. My next question was how much for repairs and he said, “about $450 for the mantle and $475 for the grandmother.” I don’t even know if they are fixed, I was upset with the price as I’d already paid $200 to pick them up here in Longmeadow, (Western MA) so I said, “keep them I’m not paying that price.” I’... read more
Excellent customer service. Staff is very friendly and knowledgeable
Chelsea Clock Co. has a 3.8 star rating with 18 reviews.
Chelsea Clock Co. is closed now. It will open at 9:00 a.m.
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