Cheap Stair Parts's cover image
Claimed

This profile has been claimed by the business owner or representative.

Cheap Stair Parts

4.9

About this business

We supply direct shipment of staircase remodeling products direct to your home. Iron Balusters, Stair Treads, Stair Handrail, Newel Posts and other stair parts. 

Location details

353 Greens Landing Dr, Houston, TX, 77038, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.9192 reviews
Select a rating
Russ Lomas's profile image
Russ Lomas 
4 years ago

Customer service was outstanding. They held my order until I was ready to drive to the US from Canada to pick it up at a depot in Port Huron. The price was about half of what I would’ve had to pay for the same parts here in Canada. Communication was excellent with my responses received each time within 24 hours. Quality of the product is fantastic too. We love the look of our new staircase. 

HU-424053972's profile image
HU-424053972 
6 years ago

There was a shortage of the parts we chose. We had to change our design and they worked with me to insure we had everything we needed! They were patient and courtesy. 

Ana Lucia A.'s profile image
Ana Lucia A. 
6 years ago

If you are looking for options to build a new one or update your staircase, take a look at cheapstairparts.com We have used the Iron stair parts. Outstanding quality. Thanks Michelle for the excellent customer service. Great prices, prompt delivery, high quality product. Great experience!  

Becky Cook's profile image
Becky Cook 
6 years ago

Wow! Fantastic customer service. Sheryl and Michelle helped me select the correct parts and place the order. Can't wait to get it installed 

Roz David's profile image
Roz David 
7 years ago

We replaced our honey oak balusters with wrought iron ones purchased from Cheap Stair Parts. We were able to get our products shipped for free due to the project cost being roughly $1200 (they ship for free over $999), and the shipment arrived within a week. We ordered 4 different types of baluster designs and each was individually wrapped and packaged in easily identifiable cartons. We ordered the solid (not hollow) balusters, and although the cutting process was somewhat time consuming, I love the "solid" look and feel. My... read more

meg_armour's profile image
meg_armour 
7 years ago

Quality product. I updated my staircase by replacing wood spindles with wrought iron and it looks beautiful! The hollow spindles are lightweight and easy to cut to size but still feel durable and sturdy. I have received numerous compliments from family and friends. 

Home Automation Labs's profile image
Home Automation Labs 
8 years ago

I redid a staircase in a home I was selling in October of 2016. The staircase came out absolutely fantastic. Cheap Stair Parts has a great website, and they made it easy to order what I needed. The parts came quickly and everything was exactly like the pictures 

Tania Gil's profile image
Tania Gil 
8 years ago

I purchased an epoxy glue gun and glue sticks (over $60) from this vendor in order to begin replacing my wooden stair spindles with iron balusters. I paid for 3-5 shipping. The product arrived 12 days later which delayed my project significantly. My order was missing a set of glue sticks and the gun was inoperable. I had to purchase epoxy glue from Lowes in order to begin the project. I will be requesting a refund from this vendor. 

Business response:

I do apologize for the late shipping! The holidays are extremely busy for us. I see that the pre-paid label we issued made it back and the full refund was processed today. The gun you sent back is in fact 100% completely operable, and covered in glue. Not sure what went down with the glue but I do apologize you had issues using it. 

John Ostrem's profile image
John Ostrem 
8 years ago

Cheapstairparts.com helped to keep my project within budget, shipping was quick from Texas to Washington State, and every single component I ordered was in the order and in perfect condition? Amazing, to say the least. :) I will always use this company on all my stair projects. Thank you! SIncerely, John Ostrem/General Contractor/Seattle, Washington 

Frequently asked questions about Cheap Stair Parts

How is Cheap Stair Parts rated?

Cheap Stair Parts has a 4.9 star rating with 192 reviews. 

When is Cheap Stair Parts open?

Cheap Stair Parts is open now. It will close at 4:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com