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Chateau of Polonez

4.6

About this business

Location details

12612 Malcomson Rd, Houston, TX, 77070, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6587 reviews
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Joe Hatten's profile image
Joe Hatten 
7 years ago

Perfect Place for a Wedding! I wish I had known about when I was Married. I would Love to Renee my Vows there. 

Business response:

Thank you Joe!!! 

Prince Henry Bassey's profile image
Prince Henry Bassey 
7 years ago
Shoaib Khan's profile image
Shoaib Khan 
7 years ago

Beautiful venue! We have done the photography and cinematography for a few weddings here and it's always been a pleasure! The staff is brilliant and makes sure we get everything we need so we get the best photos and videos for our wonderful clients! Highly recommend! 

Business response:

Thank you so much!!!! We always appreciate having amazing vendors at our venue!!! 

Larry Ting's profile image
Larry Ting 
7 years ago

Great great great property. Unfortunately, most of the staff were not friendly or well trained, and above all were not able to think on their toes for special dietary restrictions. There was a lot of resistance when hearing about special dietary restrictions which were incredibly common restrictions - no meat, no dairy. Rather than "Chef" creating something satisfactory, a vegetarian meal was served that was composed of bundled green beans...three vegetable garnishes that were already prepared for the other plates. Wish that... read more

Business response:

Larry Ting, We’re so sorry to hear that you feel our staff were unfriendly or not well trained when it comes to dietary restrictions. As our kitchen is not run like a restaurant (we only have the ingredients to prepare our clients chosen meal along …See More 

David Suggs's profile image
David Suggs 
7 years ago
Anthony E. Backstrom's profile image
Anthony E. Backstrom 
7 years ago

Great venue! Beautiful wedding! Congrats to my sister and brother in law on a great wedding! 

Business response:

Anthony, thank you!! We are so glad you and your family got to enjoy their special day here! 

Tyronza LeShaun Miller Mennette-Grant's profile image
Tyronza LeShaun Miller Mennette-Grant 
7 years ago
Kira Rowland's profile image
Kira Rowland 
7 years ago

Beautiful venu however there was something wrong with the air conditioner. We were told it would either be extremely hot or cold so we froze the entire wedding. The reception setup was being setup as the ceremony was taking place which caused noise during the ceremony, very annoying. Also, even though people showed up during the ceremony, every time the door opened it was extremely loud when it closed. Great scenery though! 

Business response:

Kira Rowland, Thank you for the review! We are glad you enjoyed the ambiance and scenery of the venue! We agree the noise level during the ceremony was unacceptable, unfortunately the client's outside vendor was doing their set-up during the ceremony. We also had some requests for less AC and some requests for more AC, so we were doing our best to accomodate everyone's needs in regards to the temperature in the building! We hope you enjoyed your evening here at Chateau Polonez! 

Damian Power's profile image
Damian Power 
7 years ago

We went to a banquet last evening. It was wonderful. The staff were friendly and professional. The food was outstanding, Prime Rib correctly cooked is always good. The only small thing is $5 for a Shiner was a little excessive. 

Frequently asked questions about Chateau of Polonez

How is Chateau of Polonez rated?

Chateau of Polonez has a 4.6 star rating with 587 reviews. 

When is Chateau of Polonez open?

Chateau of Polonez is closed now. It will open tomorrow at 9:00 a.m. 

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