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Chateau Nova Yellowhead
- Hotels
- Edmonton, AB
About this business
Location details
13920 Yellowhead Trail, Edmonton, AB T5L 3C2, Canada, Edmonton, AB, T5L 3C2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I will start with a positive note on this review. The management was quick to offer a full refund when we checked out 3 hours into our stay. The food from the pub was very well done and enjoyable. Now, upon checking in, we found out we found out we had no control over our AC, and it was set at 75 degrees. After a debate and language barrier with the front desk over the phone, they finally sent a maintenance man to turn down the air conditioner. About 45 minutes later, I turned on the television, hoping to watch local news as... read more
I have stayed multiple times at this location and never had an experience as I did this past Saturday July 26th. My husband and I checked in after 3pm as per hotel policy, we got into our room by 3:30pm and planned on having a nap before attending a local event. We turned the do not disturb light on and I was undressed when we thought we heard a knock on our door, not thinking it would be our room as we were not expecting anyone we did not react. We had the maintenance man just walk right in our room to change a light bulb. ... read more
Comfy beds, very clean, affordable
I booked a room at Chateau Nova Yellowhead through their official website, only to have the reservation cancelled without any prior notice. When I followed up, I was told that the price listed on their own website was "a mistake" and they would not honor it. No apology, no alternative solution, and absolutely no sense of accountability. The Front Office Manager, Valeriia Tipatowa, was rude and even mocked me for booking at a lower rate, as if I had done something wrong. Her tone made it seem like the mistake was mine, not th... read more
Frequently asked questions about Chateau Nova Yellowhead
How is Chateau Nova Yellowhead rated?
Chateau Nova Yellowhead has a 4.2 star rating with 956 reviews.
When is Chateau Nova Yellowhead open?
Chateau Nova Yellowhead is open now. It will close tomorrow at 12:00 a.m.
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