Chase LLC

Naomi H 

on Google

a month ago

I had Chase LLC take out an old water heater and install a new tankless one for me. from the first estimate to the final install, malachi was professional and answered all my plumbing questions quickly. their price was fair, not the cheapest but also not too high. i really liked their customer service and the great work they did on the install. my setup was a bit tricky because the water heater had to fit in a small closet next to the furnace, and the vent had to run under the deck, but they handled it really well. i would d... read more

Gregory Pena 

on Google

a month ago

absolutely the best! these plumbers are honest, dependable, and their prices are fair. i've called them out a few times—once to replace my main water line, another time to fix some leaks, and even when a contractor messed up my main drain line. thomas and the team always get things sorted out right on the first visit. whether it's a quick repair or a big plumbing issue, they handle everything with care. their customer service is top-notch, and the quality of their work really stands out. every time i've had a plumbing proble... read more

Leonard Berry 

on Google

2 months ago

I recently had the pleasure of working with Brantley and Malachi from a plumbing company here in Austin. Brantley went the extra mile to check if my water heater was still under warranty, which helped me save on costs and really built my trust. Malachi showed up right on time, quickly figured out what was wrong with my water heater, and fixed it fast. He was also really patient, answering all my questions and even showing me how to do basic monthly maintenance on my water heater. Because of their excellent customer service, ... read more

chelsea fields 

on Google

2 months ago

when we moved into our new home in Austin, we had a pipe burst and needed a plumber fast. after checking out a few local plumbing companies online, we made a call and got a really friendly person on the phone who set up an appointment for the next day. the plumbers, randall and his partner, showed up right on time and were very professional. they replaced two sections of pipe and also fixed our toilet fill valve. they explained everything clearly and made sure we understood the repairs. they even gave us a guarantee on their... read more

Barry Patton 

on Google

3 months ago

We recently had a new septic system installed by this plumbing crew, and the experience was very good overall. The entire installation process went smoothly, and the pricing was fair for the work done. After a little while, we noticed that the dirt and sand around the tank had settled, leaving the tank a bit exposed. I reached out and spoke with Randall from the team about getting some more sand put on top. Even though it took a few weeks for them to come back out due to their busy schedule and some rainy weather, they made ... read more