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100 Oak Glen St, Richmond, VA, 23225, United States
Get directionsI didn’t purchase my hvac from Chase and that’s only because I was new to RVA and picked wrong! The initial install firm left me in mid summer with NO a/c, and a $10k repair estimate, 3 years after purchase. I called Chase and Jeremy arrived and immediately got the A/C working. Chase recently completed the needed repair. Everything is working beautifully and it didn’t require a downpayment on a fishing boat! THANK YOU JEREMY And THANK YOU RICHARD! They’re doing work and customer service as if you are a customer, and not just... read more
Recently (January 2026) we woke up to a cold house. We were due to leave on vacation, so my wife called the answering service and left a message. When they opened, they called, and we explained we had a cold house and were due to leave on vacation. They quickly rearranged their schedules, sent a repairman, and had us up and running within an hour. You can't ask for better service!
I asked Chase Inc. for an estimate for 2 simple repairs. Beforehand I guesstimated about $350 tops for both combined. I was astounded by the estimates I received. The 2 estimates for the work (for new parts I did not need) totaled $2000+ to $3500+!!! Unbelievable! I hired another plumber who repaired everything perfectly in less than 1 hour and charged us $644. Never will I contact you again Chase. Never again. Avoid and beware.
Nick truly went above and beyond to get our water back up and running after our main line burst. He helped get us scheduled earlier than expected, gave us an incredibly fair price, and guided me through the entire process. It was especially impressive that most of the quote could be handled online using their tools, which made everything faster and easier during a stressful situation. Highly recommend working with Nick and the Chase team.
Chase has been my go-to for the past 15 years. They are the best. Saturday our downstairs heat was out. The technician offered support over the phone and I was able to get the system back up and running. We really appreciate this company and their incredible customer service.
Chase Inc. Heating, Air, and Plumbing has a 4.6 star rating with 105 reviews.
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