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Chase Bank

3.3

About this business

Location details

1100 Market St, Philadelphia, PA, 19107, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.332 reviews
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A Rod's profile image
A Rod 
2 months ago

I came from out of town and simply needed to withdraw cash from an ATM so I could tip service workers. I went out of my way and spent over an hour visiting three different Chase branches, only to find either the ATMs were down or the ATM lobbies were locked due to time restrictions. Meanwhile, ATMs from your competitors, like Wells Fargo and Citizens Bank, were easy to access and fully functional. I ultimately had to use one of their ATMs and pay a fee, all because Chase couldn’t provide basic, reliable ATM access. Very disa... read more

A Rod's profile image
A Rod 
2 months ago

I came from out of town and simply needed to withdraw cash from an ATM so I could tip service workers. I went out of my way and spent over an hour visiting three different Chase branches, only to find either the ATMs were down or the ATM lobbies were locked due to time restrictions. Meanwhile, ATMs from your competitors, like Wells Fargo and Citizens Bank, were easy to access and fully functional. I ultimately had to use one of their ATMs and pay a fee, all because Chase couldn’t provide basic, reliable ATM access. Very disa... read more

A Rod's profile image
A Rod 
2 months ago

I came from out of town and simply needed to withdraw cash from an ATM so I could tip service workers. I went out of my way and spent over an hour visiting three different Chase branches, only to find either the ATMs were down or the ATM lobbies were locked due to time restrictions. Meanwhile, ATMs from your competitors, like Wells Fargo and Citizens Bank, were easy to access and fully functional. I ultimately had to use one of their ATMs and pay a fee, all because Chase couldn’t provide basic, reliable ATM access. Very disa... read more

Man Ching Chan's profile image
Man Ching Chan 
4 months ago

I’ve been a loyal Chase customer since 2019. In early October 2025, I suddenly received a letter from Chase stating that my credit card accounts ending in 2351 and 8769 were being closed due to “inappropriate conduct with employees.” This was shocking and confusing because I’ve never even visited a branch or had any inappropriate interactions. Soon after, my checking account ending in 1516 was also restricted and later closed. Without prior notice, Chase froze my funds and left me unable to pay my bills at the beginning of t... read more

David Som's profile image
David Som 
4 months ago

their rules do not make sense.... 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.3 star rating with 32 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 5:00 p.m. 

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