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Chase Bank

2.8

About this business

Location details

130 M St SE, Washington, DC, 20003, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.836 reviews
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Alison Maynard's profile image
Alison Maynard 
2 months ago

So happy my current situation required me to set up a savings account with a new bank, and that I opted for Chase. I was even luckier to happen upon this branch and the assistance of Rachid Maalouf. He totally showed up for me—listened patiently, thought creatively, and then assisted and accompanied me through the whole process in order to solve my problem. It all eventually came together just in time (it involved a new account, a wire transfer, and certified checks for my new apartment), but only because of Rachid's essenti... read more

Tiandre Osborne's profile image
Tiandre Osborne 
6 months ago

Excellent customer service!!! 

M M's profile image
M M 
9 months ago

Isaiah M is a great representative. He is so knowledgeable, professional, efficient and most importantly super helpful. 

cq ny's profile image
cq ny 
10 months ago

I had a great experience at my local Chase branch! Kamara was incredibly helpful. She assisted me in person with my debit card and made sure my Apple Wallet was working properly at the ATM. Quick, friendly, and knowledgeable service. Thank you, Kamara! 

Finraell's profile image
Finraell 
10 months ago

My wife and I had a truly exceptional experience at the Chase branch on M Street SE, all thanks to Isaac Abraham. From the start, Isaac was warm, professional, and made us feel genuinely cared for. He opened accounts for both of us, took the time to explain all available options, and recommended what was best for our needs - not just the standard offerings. He even helped us customize our debit card designs, which was a thoughtful touch that made the experience feel personalized. What really stood out was the follow-up call ... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.8 star rating with 36 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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