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Chase Bank
- Finance
- Washington, DC
About this business
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
130 M St SE, Washington, DC, 20003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
In and out with no problem. Joshua was extremely helpful and professional.
I visited this branch for 3 times. The staff here Destini O'Brien is kinda arrogant and patronizing her clients. She asked question like "why you ask credit limit increase and also apply for a new card?". And during the application, she insisted to read the disclaimer word by word from the top line to the last - this was just dramatic. And when I interrupted her, she stared at me like a serious teacher "I just have to read this". The application was rejected, and she said with a cold tone "you application gets rejected" and ... read more
Great customer service and very knowledgeable about available resources.
I've been to this branch three times now, and every time everyone was super friendly and helpful. They address you by your name and make sure you feel like a valued customer. I had some online transactions go sideways, and even though the branch wasn't involved the manager Felicia sat down with me and helped me sort the situation out. Really appreciate the customer service I received here!
I had a disappointing experience with this branch. When I called for assistance, the person on the phone was unhelpful and directed me to a 1-800 number instead of assisting me directly. I've come to expect this poor service in DC...
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2.5 star rating with 31 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open on Monday at 9:00 a.m.
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