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Chase Bank

3.4

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

234 Thayer St, Providence, RI, 02906, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.439 reviews
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Andrew O'Loughlin's profile image
Andrew O'Loughlin 
on Google
3 months ago

Complete incompetence. I was advised to come to this branch in person to resolve an issue with my online banking accounts were frozen for “fraud” and my numerous encounters with chase phone representatives had not resolved the issue. I showed up in the middle of the day and was told that the bank was “closed for an emergency”. I then showed up to the valley street location and was told that there is a long wait to speak with a representative. I’ve been a 20 year customer of Chase but I’m done. 

Juanita Heieck's profile image
Juanita Heieck 
on Google
9 months ago

Messed up the setup of my sister's new account... problem had to do with addressing mixup, which never really was resolved, caused many other issues, as she relocated from Massachusetts to Colorado, and ultimately resulted in the accounts having to be being closed altogether.😠 

Nicholas Brusini's profile image
Nicholas Brusini 
on Google
9 months ago

Came in yesterday all the staff was very rude. Never again going to that branch. 

Jennifer Kim's profile image
Jennifer Kim 
on Google
a year ago

Bruce is one of the best bankers I have worked with. All the staff at this branch are super catering to your needs and friendly. Again, I would highly recommend Bruce Reis when you first open an account or for latter assistance. 

Juanita Heieck's profile image
Juanita Heieck 
on Google
a year ago
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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.4 star rating with 39 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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