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Chase Bank

3.4

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

315 Maple Ave E, Vienna, VA, 22180, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
Sat09:00 a.m. to 1:00 p.m.
SunClosed
3.417 reviews
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Robert Mckenny's profile image
Robert Mckenny 
on Google
a month ago

Probably one of the worst customer service experiences I’ve ever been through in my entire life. The manager is completely clueless and is extremely lazy. Whenever there’s a problem with my bank account, he just shrugged it off. I said I’m tired of my business account having continuous hiccups and hold for no reason, and the reason that is posted online is it even true. For example, the funds not being taken out of the other person’s account which isn’t true. And I would show them proof, and he would just shrug it off and sa... read more

Mariam Al-timeemy's profile image
Mariam Al-timeemy 
on Google
a month ago

The manager is a complete failure. He is so incompetent in his work, all the employees are rude and don’t know how to do their job. I called chase today and my problem was fixed over the phone in 15 minutes. The manager is rude, spoke disrespectful to me and literally didn’t care if he lost me as a customer. This make me uncomfortable to be a chase customer that they decided to out such a horrible person in charge. Especially since no one knows what they’re doing. I said I need help or some sort of a solution for my grand op... read more

L TH's profile image
L TH 
on Google
a month ago

I came in this morning and was ignored and not helped 

MA's profile image
MA 
on Google
a month ago

Im closing my account with chase. I had a business account and they continue to place hold on my check for 2-3 weeks at a time. They provide no reason as to why. They only put holds and never provide a reason as to why. Save yourself the time and effort and do not open with chase. Horrible business account 

George Zarycky's profile image
George Zarycky 
on Google
a month ago

Customer-friendly, convenient location, helpful staff. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.4 star rating with 17 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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