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Chase Bank

2.7

About this business

Location details

12051 Ventura Blvd, Studio City, CA, 91604, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.769 reviews
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Catherine Zheng's profile image
Catherine Zheng 
a month ago

I would like to sincerely recognize Kristina, Assistant Branch Manager, for her outstanding professionalism and exceptional service. She consistently went above and beyond what is normally expected, showing genuine care and dedication in helping me resolve my situation. Kristina was not only extremely knowledgeable and efficient, but also very kind, patient, and supportive throughout the entire process. She took extra time to assist me and made sure everything was handled properly, which I truly appreciate. In my experience,... read more

Cassi Caldwell's profile image
Cassi Caldwell 
a month ago

Best chase I've been to amazing customer service!! 

Николай Савченко's profile image
Николай Савченко 
a month ago
Kori's profile image
Kori 
2 months ago

I went to this branch today to open an account. I brought a piece of mail with me for verification & for some reason the worker decided to open my mail?? Then they asked if I was a U.S. citizen which I’m not sure how that’s relevant? According to google you don’t need to be a citizen to open an account. I am a citizen btw. I didn’t have my phone on me and apparently there’s no way to open an account without reading off a code they send to your phone. Weird. I’ll try again at a different branch tomorrow 

Rex Fiasco's profile image
Rex Fiasco 
3 months ago

I visited the Studio City branch this morning and was helped by Argine. She was extremely professional, patient, and helpful. Great customer service. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.7 star rating with 69 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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