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Chase Bank

2.9

About this business

Location details

56 Christopher Columbus Dr, Jersey City, NJ, 07302, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.9126 reviews
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Bogdan Constantin's profile image
Bogdan Constantin 
2 weeks ago

An unpleasant experience, this is the second time, so decided to write a review. After trying unsuccessfully to get to a live customer rep the evening before (not even a chat available), I visited the branch, very close to my work, also a banking institution. For my questions, 2, I know I needed to speak with a banker, not a teller. So I declined the help offered by the teller when arriving and I announced I need to speak with a banker/officer. I was invited to wait, no problem so far. After just shy of 16 mins, the officer ... read more

Jingzhe Hu's profile image
Jingzhe Hu 
4 months ago

Peter Natoli is the best banker I’ve ever met. I met with him twice, and he was always patient, professional, and genuinely helpful. He made the whole process smooth and easy, and I felt like I was in good hands the entire time. Everything was handled efficiently, and I really appreciated how responsible and reliable he was. I’ll definitely go back to him if I need help again. 

L L's profile image
L L 
4 months ago

Chase people are so Slow and not motivated at all…. Depressing place 

Daniel Marchesani's profile image
Daniel Marchesani 
4 months ago

Terrible customer service in person and unreachable by phone. Have been calling for the past week and cannot get through at all. I called the main chase support line and they tried calling and this branch doesn't even answer the internal phone. I would give zero stars if it was possible - avoid going here if possible. 

mongjong59's profile image
mongjong59 
7 months ago

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.9 star rating with 126 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 5:00 p.m. 

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