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Chase Bank

2.8

About this business

Location details

880 Commonwealth Ave, Boston, MA, 02215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.847 reviews
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Danny's profile image
Danny 
2 months ago

Walk-in service is clearly not welcome here. I saw a couple of walk-in customers get “politely” refused service for not having appointments — even though they had extra staff (two completely free and two with other customers) and no one else waiting at 2 PM. Customers were even willing to wait. But hey, it’s 9-to-5 and paid, so who cares, right? Highly recommend booking an appointment in advance — and good luck. 

Danny's profile image
Danny 
2 months ago

Walk-in service is clearly not welcome here. I saw a couple of walk-in customers get “politely” refused service for not having appointments — even though they had extra staff (two completely free and two with other customers) and no one else waiting at 2 PM. Customers were even willing to wait. But hey, it’s 9-to-5 and paid, so who cares, right? Highly recommend booking an appointment in advance — and good luck. 

loljunk's profile image
loljunk 
2 months ago

Visa is banning Adult content. Do something about it, guys. 

Alysia Dickens's profile image
Alysia Dickens 
11 months ago

The actual worst bank ever. Every time I went to the bank to deposit things, or ask for any help or have any questions it’s so useless. Also, they have ZERO forgiveness if you’re scammed and there’s no emphasis on customer service. Also, they said they would call me back after they closed my account that still had money in it and hasn’t contacted me AT ALL regarding them stealing the money that was in the account at the time of closure 

Jack Z's profile image
Jack Z 
11 months ago

The computer system always has issues 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.8 star rating with 47 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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