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Chase Bank

2.5

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

6544 Lyndale Ave S, Richfield, MN, 55423, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.540 reviews
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Stan Gherman's profile image
Stan Gherman 
on Google
2 weeks ago

I've been a loyal Chase customer for 17 years and have never missed a payment. Today, without any prior notice, my credit limit was reduced by $14,000. This unexpected action had a significant negative impact on my credit score. I find this deeply unfair and disappointing. As a result, I will no longer continue banking with Chase. 

shannon montez's profile image
shannon montez 
on Google
2 months ago

I like the excellent customer service at Eagan and West St.paul location. 

Jamie Starr's profile image
Jamie Starr 
on Google
5 months ago

Horrible experience, went to make a large deposit and the employee had to go ask the so called supervisor if they could deposit. Then told me that they can do it but it's going to take hours and they are going to help other customers in between, (I had to hand count the deposits myself, which took me 30 min). The two ladies are extremely unprofessional and have no idea what they're doing. Called the Edina chase and they were able to help me way quicker, more professional and very friendly. 

Faye Healy's profile image
Faye Healy 
on Google
5 months ago

After frustrating phone calls with chase corporate these ladies at this branch helped me on one of the worst days of our lives with getting our finances safe after a terrible incident. I will always be so grateful to them. There really are no words but thank you. 

Abdirahman Haji's profile image
Abdirahman Haji 
on Google
7 months ago

I recently had a deeply upsetting experience at the Chase Bank branch in Richfield, Minnesota. I went to withdraw $4,000 from my checking account, and Amanda, an employee who claimed to be the manager, refused to process my request without providing any clear reason or policy explanation. When I politely asked what the withdrawal limit was, she said it was “company policy” not to disclose that information. When I sought help from another staff member, Amanda intervened and told them not to assist me. She then threatened to c... read more

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.5 star rating with 40 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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