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Chase Bank

3.1

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

3900 Minnesota Ave NE, Washington, DC, 20019, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.136 reviews
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sharna lockheart's profile image
sharna lockheart 
on Google
2 weeks ago

I’ve never encountered such blatant unprofessionalism in a customer-facing environment until today. As a Black woman, I was genuinely disappointed to be treated so poorly by individuals who share my cultural background. Instead of receiving respect and support, I was met with hostility and attitude over a simple conversation. It’s alarming that employees representing a financial institution—where people entrust their money—would carry themselves with such poor demeanor. Telling a customer to leave because you’re personally u... read more

Leena Morales's profile image
Leena Morales 
on Google
2 months ago

This Chase bank makes you have to withdraw your cash if you don’t have a 2nd id to match your account which I never had happen to me. Usually the general state id is fine but for some reason they wanted to request a 2nd ID. Either way, I still got my way but lost 45 minutes to deal with their “protocols” 

Brittany Adams's profile image
Brittany Adams 
on Google
6 months ago
Laila Adams's profile image
Laila Adams 
on Google
6 months ago
Mahmudul Hasan's profile image
Mahmudul Hasan 
on Google
6 months ago

Very bad service I wish I have 0 star for this branch 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.1 star rating with 36 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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