Chase Bank

Michael Portelle 

on Google

a month ago

A woman of Middle Eastern descent was the teller. She was rude and abrupt and refused to try and help me find a solution. I was done put on the phone with the gentleman name Raul from the Reading branch despite the fact that I had a $7000 check that was drawn on could wait 45 minutes an hour and open up account to have the funds available immediately because that check was drawn on the bank, but I was not able to cash the check that was drawn on this bank without opening the account. The lack of empathy with these employees ... read more

KWC 

on Google

5 months ago

If you’re planning to open an account here, I’d recommend avoid coming without an appointment. The branch seems very busy and short-staffed with bankers. I stopped by hoping to open an account, but they told me they didn’t have enough bankers available and asked me to either make an appointment or come back later. With only one banker available at a busy location, it doesn’t seem very efficient. You might have better luck going to the branch closer to Reading. Otherwise, be prepared to wait if you come here without an appoin... read more

Nataly Kalynchuk 

on Google

5 months ago

Very disappointing experience. The representative, Tack, who helped me open my business bank account made multiple mistakes that I am still trying to resolve. On top of that, my bank cards were sent to the wrong address instead of my home address. This caused unnecessary stress, delays, and inconvenience. Opening a bank account should be a simple process, but due to the lack of attention and professionalism, it turned into a frustrating experience. I would not recommend working with this person! 

Eazy 

on Google

7 months ago

Jordan Kelly provided a great experience in opening a new account. Would highly recommend working with him.