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Chase Bank

3.2

About this business

Location details

6910 West 38th Street, Indianapolis, IN, 46254, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.238 reviews
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Jimmy Bailey's profile image
Jimmy Bailey 
4 weeks ago

I walked into this branch 15 minutes before closing—not to demand an immediate opening of a business account, but simply to start the process. What should have been a routine professional interaction turned into an experience that left me feeling insulted, unwelcome, and deeply hurt. My interaction with Jodie behind the counter was tense from the first second. I didn't feel like a potential high-value business client; I felt like a suspect. Instead of a simple scheduling process, I was met with an air of "Jodie" being inconv... read more

Djimy Jean's profile image
Djimy Jean 
7 months ago
Barry Wilkins's profile image
Barry Wilkins 
11 months ago

WARNING! I AM FILING A FORMAL COMPLIMENT BECAUSE OF THE WAY I'VE BEEN TREATED AT THIS BRANCH! I am a 30+ year Chase customer. I've been a customer of this branch for at least 20 of those years. I want to go on record to say how amazing Sharlene is... and how Judy is clearly following in her footsteps. With the over the top customer service they provide, why would I ever consider going anyplace else? I want this to go on the record that I am one satisfied longtime Happy loyal customer. Oh, and Dennis, yeah...I'm convinced tha... read more

Alaniz J J's profile image
Alaniz J J 
11 months ago

Excelente servicio 

Norman Hillman's profile image
Norman Hillman 
a year ago

I hate giving low reviews. Because life is too short for negative reviews. But the flag condition at this store is sad. As a veteran....this really is sad. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.2 star rating with 38 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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