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Chase Bank

2.5

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

1500 N Vine St, Los Angeles, CA, 90028, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
2.590 reviews
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Kinjal Dave's profile image
Kinjal Dave 
on Google
a week ago

Had a wonderful experience at this branch. We had the pleasure of getting help from Francisco, who was very friendly and patiently answered our questions. He was very courteous and professional. We will definitely make this our go-to branch! 

War Inc.'s profile image
War Inc. 
on Google
3 weeks ago

Chrystal was very kind, professional and helped me as soon as I walked in. Very grateful. Francisco is also wonderful. Helped me the last time that I came in to this branch. Thanks you both. 

Stanislav Tabirta's profile image
Stanislav Tabirta 
on Google
a month ago

I think, 2.3 is overating. This branch is a disaster from all aspects of customer service, communication, understaffed. Please avoid it if you can 

Jose Trinidad's profile image
Jose Trinidad 
on Google
a month ago
M D's profile image
M D 
on Google
a month ago

7/23/2025 13:01 Less than pleasant for sure. Definitely no smile no name, tag and the tone was less than pleasant. When I inquired as to the teller‘s name, she said it’s on your receipt. I had to ask her three times. She heard everything else. I said very clearly, and I even leaned into the window when I asked her name very politely so I could address her by name. I don’t know what’s going on at Chase Bank but they’re definitely not customer service, friendly and smiling and polite and pleasant when their customers are doing... read more

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.5 star rating with 90 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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