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2 Embarcadero Ctr, Street Level, St Level, San Francisco, CA, 94111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I cannot recommend this branch enough. I called up to enquire appointment availability, got a return call within 30 mins and was able to set up a walk-in appointment abruptly. Todd McDonnell (AVP) helped me set up a checking, savings, and a credit card account (incl. multiple new account bonuses) with Chase all in one, short pre-lunch sitting. He even called up customer service for the OTPs and helped set up my Google Wallet with the debit/credit cards (since they take a week or so to arrive), leaving me fully satisfied and ... read more
Horrible. I would give zero stars if I could. The service was incredibly slow, their app is terrible, and there were people without masks. And they fund fossil fuels. #StopTheMoneyPipeline #TakeoverChase
John was great. The best customer experience I had in a bank. I was in a bad mood because I lost my debit card and my umbrella. John was super friendly. He took the time to help me as much as he could, and managed to order me a new card. Joked around to cheer me up, even gave me an umbrella. I left the bank much happier than I entered.
The teller staff are nice however their only “banker” seems preoccupied with chitchatting with her friend as opposed to serving waiting customers.
Eric was awesome in helping me set up a new Chase checking account, and providing me with an ATM card while I'm traveling on business. Everything seems to be working out in order. Will update!
Chase Bank has a 3.6 star rating with 8 reviews.
Chase Bank is closed now. It will open tomorrow at 9:00 a.m.
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