Chase Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.6

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

2 Embarcadero Ctr, Street Level, St Level, San Francisco, CA, 94111, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.68 reviews
Select a rating
Ayush Choudhary's profile image
Ayush Choudhary 
on Google
a year ago

I cannot recommend this branch enough. I called up to enquire appointment availability, got a return call within 30 mins and was able to set up a walk-in appointment abruptly. Todd McDonnell (AVP) helped me set up a checking, savings, and a credit card account (incl. multiple new account bonuses) with Chase all in one, short pre-lunch sitting. He even called up customer service for the OTPs and helped set up my Google Wallet with the debit/credit cards (since they take a week or so to arrive), leaving me fully satisfied and ... read more

Aurelia's profile image
Aurelia 
on Google
4 years ago

Horrible. I would give zero stars if I could. The service was incredibly slow, their app is terrible, and there were people without masks. And they fund fossil fuels. #StopTheMoneyPipeline #TakeoverChase 

Hamed Shirazi's profile image
Hamed Shirazi 
on Google
5 years ago

John was great. The best customer experience I had in a bank. I was in a bad mood because I lost my debit card and my umbrella. John was super friendly. He took the time to help me as much as he could, and managed to order me a new card. Joked around to cheer me up, even gave me an umbrella. I left the bank much happier than I entered. 

W Y's profile image
W Y 
on Google
5 years ago

The teller staff are nice however their only “banker” seems preoccupied with chitchatting with her friend as opposed to serving waiting customers. 

Fritz Lemieux's profile image
Fritz Lemieux 
on Google
7 years ago

Eric was awesome in helping me set up a new Chase checking account, and providing me with an ATM card while I'm traveling on business. Everything seems to be working out in order. Will update! 

View all google reviews

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.6 star rating with 8 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com