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Chase Bank
- Banks
- Walnut Creek, CA
About this business
Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
1510 Palos Verdes Mall Ste A, Ste A, Walnut Creek, CA, 94597, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It’s been difficult to get any help, and the licensed banker didn’t even show up or note down my appointment, wasting my time multiple times. Please chase, hire more licensed bankers.
Dear Chase Customer Service, I would like to file a complaint regarding the service I received from your branch manager, Linan (Lex) Jia. My appointment with Mr. Jia was scheduled for 12:30 PM, as confirmed by him. I had informed him in advance that I needed to do two things: open a business debit card and request a checkbook. I spent about an hour at the branch, only to be told at the very end that a passport was required to complete the process, even though I had my valid state ID with me. Mr. Jia did not inform me beforeh... read more
I love reading Bank reviews lol
3 strikes, you're out. We tried three times, all with appointments to get in and open an account and three times there was some lame excuse why they couldn't make it work. As kids say nowadays, it's a skill issue. Be better.
An teller named Aret cancelled a transaction without my authorization. When I asked why he said he assumed I wanted that, but never asked. I suggest going to other branches. Overall I have been happy with Chase, however I will never process any transactions at this branch again and advise others to go to elsewhere, or at the very least not see the teller named Aret for any transactions.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 3.2 star rating with 11 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open tomorrow at 9:00 a.m.
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