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Chase Bank
- Banks
- Thousand Oaks, CA
About this business
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
500 N Ventu Park Rd, Thousand Oaks, CA, 91320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I can’t say enough good things about Denese and the incredible service she provides as the branch manager. From the moment we walked in, it felt like we were part of a family. Denese’s leadership and attention to detail are exceptional, ensuring that every aspect of our visit was perfect. She went above and beyond to make sure we felt valued and well taken care of. Her professionalism and genuine care for her customers set a high standard for the entire team. If you’re looking for a place where you feel right at home with ou... read more
I had an outstanding experience thanks to Ashia! From the moment we arrived, she made us feel welcome and attended to every detail with a level of professionalism that’s hard to find. Ashia went above and beyond to ensure we were completely satisfied with our visit. Her friendly demeanor, combined with her thorough knowledge and genuine willingness to help, truly made our experience unforgettable. If you’re looking for top-notch service, Ashia is the one to see. Highly recommend!
I had an amazing experience, all thanks to Scott! From the moment we walked in, he provided exceptional service with a warm and friendly attitude. Scott was incredibly attentive, ensuring we had everything we needed and more. His professionalism and dedication to making sure we had a great time were evident in every interaction. If you’re looking for someone who truly cares about their customers and goes the extra mile, Scott is your guy. Highly recommend!
My appointment was at 11 am, and I arrived at 11:15 am. I waited for a while as there was only one Chase representative available. Another customer arrived after me and was seen first at around 11:25 am. It's not a big deal that she took another person ahead of me, but it was the way she spoke to me that was awful. She claimed I arrived at 11:19 am and since the other customer's appointment was at 11:30 am, she took them first. She could have been a lot kinder, but professionalism doesn't seem to be a priority at this place.
Awful customer service. I had gone into this bank to open an account with them but the guy at the desk said they were too busy when there was three employees and one other customer. Definitely choosing a different bank.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 3.1 star rating with 28 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open at 9:00 a.m.
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