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Chase Bank
- Banks
- Novi, MI
About this business
Location details
47350 Grand River Ave, Novi, MI, 48374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:30 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Would give a zero if I could. I've been a very long time Chase customer and have excellent credit. My husband and I went to this branch to open a new credit card *specifically* since he was being deployed overseas and we wanted a card that didn't charge international transaction fees. We had been pre-approved for a few different ones, but wanted to discuss our options with our personal banker who was new to us (our old one was no longer at this branch). We discussed our options in great detail with our personal banker and se... read more
Wonderful staff here.
NOVIに住んでいた頃はよく利用させていただきました。 皆さんとても親切で大変助かりました。
3 new accounts 2 buisness. So far the service at this branch is horrible. Inside and through the drive-thru .. drive through once waited on took 2 minutes for a simple deposit. The Inside transaction was met with a very bad attitude because I asked why she deposited my money into the wrong account. She assumed an account without verifying at all. Then had an attitude and turned me over to another teller as if I was the one who shouldn't be concerned to even question it. Not good energy or service
Usually great. Today not so much. Large cash withdrawal but they are low on larger bills so it’s 50s and 20s. Seemed a little odd but ok. The teller however…I felt like I was being rushed out of the branch. Some issues with processing the w/d so with every interaction on my phone for identity confirmation, I felt like she was coming across the counter to get into my phone. I’m a little older but I can manage my own phone and debit card. Not the end of the world but they used to be better.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 3.8 star rating with 48 reviews.
When is Chase Bank open?
Chase Bank is open now. It will close at 6:00 p.m.
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