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Chase Bank

3.0

About this business

Location details

43100 Grand River Ave, Novi, MI, 48375, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:30 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.050 reviews
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Andy Dubis's profile image
Andy Dubis 
a month ago

Milan and Chase Bank of Novi is an outstanding place to visit. I walked in today to open a checking account. Because I have never visited this store before I didn’t know where to go or who to talk to. Within seconds I was waved over by Milan and taken care of. We chatted about what I was looking for, what Chase could do for me, and what it would take to get it done. In under 30 minutes I had everything I needed and all that I needed to know. In this day and age that’s customer service to a T. Not only will I continue to bank... read more

OfficialTeonna's profile image
OfficialTeonna 
2 months ago

RACIST ISSUE. Clerk sat coins on corner instead of handed me the coins acting like she was scared to touch me by doing so, caused me to slide the coins on to my hand and dropping coins on the floor when it could of all been avoided by her handing me the coins by hand. Lady Caucasian with black/Brown hair this had happened 8/6/2025 @4:18pm 

Billy Duford's profile image
Billy Duford 
2 months ago

Sucks sucks sucks 

Leo Hart's profile image
Leo Hart 
3 months ago

Friendly, considerate and practical customer service. This branch really sets the bar vs other branches I have visited. The vibe comes off more credit union than big bank 

E S's profile image
E S 
4 months ago

We had a great experience opening high school checking account, thanks to Milan. He not only guided us through setting up the account, but also helped us install and set up the Chase app and Apple Pay with our new card. We really appreciate his support! 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3 star rating with 50 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m.  

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