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Chase Bank

2.9

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

43100 Grand River Ave, Novi, MI, 48375, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:30 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.943 reviews
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Trisha's profile image
Trisha 
on Google
3 weeks ago
Dollcase K's profile image
Dollcase K 
on Google
a month ago

Amazing customer service from Michael, he helped me and my family a lot. Will be back just for him 

Jeyaprakash Judu's profile image
Jeyaprakash Judu 
on Google
2 months ago

I had a very bad experience at this location. I went to update the last name on the account for myself and my wife, but the staff member who was supposed to help lacked the necessary knowledge. He was very confusing. Without checking the list of required documents, he misled us during the conversation. Although I had all the necessary documents for the name change, I couldn't complete the process because the staff lacked the proper knowledge, and I had to go back. I will certainly look for a different location for any future... read more

Sam G's profile image
Sam G 
on Google
4 months ago

Staff at this location is very negative when I went there to open new account so many requirements then refused. I went 12 Mile Road location and opened account without hesitation. Also went to deposit a check another day same story repeated!! Never visit this location ever again. 

Janet Lawless's profile image
Janet Lawless 
on Google
9 months ago

Banker Josh S. has been superb: clear, very knowledgeable, thorough, and helpful. For clear answers to your questions, request his assistance. He's a great resource and a relief to have available for your detailed banking questions! I've tried to get similar services at other banks, and I don't trust them as I do Josh. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.9 star rating with 43 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m.  

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